Tuyển dụng Quận 12 - Customer Service - Ca Đêm tại Hồ Chí Minh

- Handle customer inquiries via calls, email, chat, and messaging channels.
- Resolve customer issues, provide accurate information, and ensure a positive service experience.
- Escalate urgent or complex cases to the relevant teams when necessary.
- Stay updated on products, processes, and customer service guidelines to deliver effective support.
Yêu cầu công việc
- Graduated from High school or equivalent academic level.
- Fluency in English - B2 and above (speaking, listening, writing, and reading) - working 100% English.
Quyền lợi được hưởng
- Gross Income: 14,500,000 – 15,500,000 VND/month
- Base Salary: 8,000,000 VND/month
- Meal Allowance: 500,000 VND/month
- Voice Allowance (Applicable from Go Live)
- Join the insurance regimes according to the provisions of the Labor Law.
- Accident insurance 24/7.
- 14 days of leave/year.
- 13th Monthly Salary.
- Annual Health Checkup.
- Working in a dynamic, professional environment with many opportunities for advancement.
- High B2 English: 2,500,000 VND/month
- C1/C2 English: 3,500,000 VND/month
- Night Shift Allowance: Up to ~2,400,000 VND/month (30% of base salary for eligible night-shift hours)
- Monthly KPI Incentive: Up to 1,200,000 VND/month
- Actual income may vary depending on working days, KPI achievement, and applicable allowances.
- 100% salary in 2-month probation time.