Tuyển dụng Studio Sales & Marketing Manager tại Hồ Chí Minh

KEY RESPONSIBILITIES

1. Business Growth & Strategy

Drive sustainable business growth and profitability.

Develop and execute initiatives to increase member acquisition, retention and overall business performance.

Work closely with the Founder on strategic planning, partnerships and future growth opportunities.

Monitor business performance and make data-driven decisions.

2. Commercial Leadership

Lead and align Sales and Marketing teams to ensure both functions work together effectively.

Build strong communication loops so customer insights, feedback and market opportunities are shared across teams.

Oversee business initiatives, campaigns and partnerships to support company objectives.

3. Team Leadership & Culture

Lead, mentor and develop a high-performing team across Front Desk, Sales, Marketing and Coaching.

Foster a healthy, professional and collaborative working environment built on trust, accountability and open communication.

Build systems and ways of working that encourage cross-functional collaboration and continuous improvement.

4. Operations & Member Experience

Oversee the day-to-day operations of the business and ensure a consistently high standard of member experience.

Support department leads and ensure teams have the tools, processes and resources needed to succeed.

Continuously identify opportunities to improve operational efficiency and service quality.

5. Business Administration & Compliance

Have a basic understanding of contracts, invoices, tax and other business administration matters.

Work closely with the accounting team and external partners to ensure smooth business operations.

Maintain clear documentation, policies and internal processes across the business.

Yêu cầu công việc

Has experience in hospitality, fitness, wellness, retail or service industries.

Has experience leading and developing cross-functional teams.

Thinks commercially and understands how to grow a business.

Is highly organized and able to balance strategy with execution.

Has strong people management and communication skills.

Can build a healthy, professional and collaborative workplace culture.

Has a good understanding of basic business administration, including contracts, invoices and tax-related processes.

Is passionate about creating exceptional customer experiences and building communities.

Speaks both Vietnamese and English confidently.

BONUS POINTS IF YOU:

Have experience in boutique fitness, hospitality or lifestyle brands.

Have launched or scaled a business, community or new product.

Have experience building systems and processes for growing teams.

Quyền lợi

• Thưởng: Performance bonus