Tuyển dụng Membership Executive tại Hồ Chí Minh

Overview

The Membership Executive supports the smooth delivery of the member journey at HAUS. This role plays a key part in the administration of the membership function, delivering excellent service to prospective, new and existing members.

Key Responsibilities

Membership Administration

• Manage member records and ensure all data in the CRM is accurate and up to date.

• Support the onboarding process, including welcome emails, packs, and tours.

• Handle day-to-day member queries efficiently and courteously.

Engagement & Retention

• Assist in the coordination of member engagement initiatives and events.

• Track member activity and flag disengagement or feedback trends.

• Support VIP members with personalised service where required.

Collaboration

• Work closely with the Member & Events Manager to support club programming.

• Liaise with marketing, events, and guest relations teams to ensure continuity of service.

• Help prepare membership reports and analytics as required.

Yêu cầu công việc

• 1–3 years’ experience in membership administration, hospitality, or events.

• Excellent organisational and communication skills.

• Experience using CRM systems or databases.

• High attention to detail and discretion when handling member data.

• Professional, polished, and member focused.

• Team player with a collaborative mindset.

Quyền lợi

• Thưởng: Lương tháng 13, thưởng lễ Tết
• Chăm sóc sức khoẻ: BHXH 50% mức lương gross
  BH sức khỏe Bảo Việt sau 1 năm làm việc tại công ty