Growth Operation Executive

1. Customer Acquisition & Growth Campaigns

• Develop and execute growth marketing campaigns to increase credit card acquisition, activation, and usage.

• Plan promotional campaigns, special offers, and customer engagement activities across digital and offline channels.

• Optimize customer journey and conversion funnel to improve acquisition efficiency and campaign ROI.

2. Content & Communication

• Create marketing content including campaign materials, push notifications, emails, SMS, app banners, and customer communications.

• Coordinate with design and marketing teams to ensure consistent brand messaging and campaign execution.

3. Partnership & Merchant Growth

• Collaborate with external partners to launch co-marketing campaigns and promotional activities.

• Maintain strong stakeholder relationships to ensure smooth campaign operations and service delivery.

4. Data Analytics & Performance Optimization

• Monitor and analyze campaign performance, customer behavior, and growth metrics.

• Conduct market research, competitor benchmarking, and customer trend analysis to identify growth opportunities.

• Generate insights and recommendations to improve customer acquisition cost (CAC), retention, and engagement rates.

5. Reporting & Business Insights

• Prepare business performance reports, campaign dashboards, and presentations for management.

• Track KPIs related to campaign effectiveness, customer engagement, and portfolio growth.

• Support forecasting and growth planning initiatives.

6. Cross-functional Collaboration

• Work closely with Marketing, Sales, Product, Operations, CRM, and Digital, Legal teams to execute growth initiatives effectively.

• Support customer lifecycle management and engagement strategies across multiple touchpoints.

Yêu cầu ứng viên

1. Education background:

Bachelor’s degree in Business Administration, Marketing, Finance, Banking or related fields.

2. Minimum Experience:

At least 1 years proven working experience.

3. Knowledge, Competencies, Skills:

- Strong communication and content creation skills.

- Good analytical and reporting abilities.

- Collaboration, multitasking, ability to lead and work with a team.

- Interpersonal skill.

- Problem solving, analytical thinking.

- Fluent in English (both written & verbal).

4. Attitude:

Reliable, hard-working, time management, teamwork.

Quyền lợi được hưởng

1. Colleagues:

• Friendly and dynamic working environment

2. Annual leave:

• 14 – 20 Days of annual leave

• 3 days of sick leave with pay

• Get 1 additional annual leave for each 5 full years of service

3. Benefits:

• Competitive salary

• Attractive Bonus

• Guaranteed 13th month salary

• Annual salary review

• 100% probation salary

• Premium health insurance for employees and dependents

• Annual health check

4. Other extras:

• Vietnam company trip

• Engagement and outdoor Quarterly/Yearly Employee Recognition

• Long service award: 5 years, 10 years, 15 years activities (birthday, football, charity etc.)