Functional Finance Consultant (Microsoft Dynamics 365 system)

Key Responsibilities

User Support & Incident Management

• Provide first- and second-level support to internal users on Microsoft

Dynamics 365 Business Central

• Analyze, troubleshoot, and resolve functional issues in a timely manner

• Manage and prioritize user requests through a ticketing system

• Ensure clear communication and follow-up with stakeholders

System Standardization

• Ensure harmonization of Business Central configurations across

multiple companies/entities

• Define and promote best practices and standard processes

• Support governance of master data and system usage

Continuous Improvement

• Act as a key contributor to system optimization initiatives

• Identify opportunities to improve efficiency, automation, and reporting

• Propose and document enhancements aligned with business needs

• Collaborate with IT and external partners when required

Documentation & Training

• Create and maintain user guides, procedures, and knowledge base

documentation

• Support onboarding and training of new users

• Promote adoption of standard processes and tools

Yêu cầu công việc

Mandatory

• Strong experience with Microsoft Dynamics 365 Business Central

• Fluent English (written and spoken)

• Proven experience in user support or functional consulting

Preferred

• Good understanding of accounting and finance processes

• Knowledge of accounting and invoicing modules in Business Central would be a strong plus

• Experience in multi-entity/international environments

• Familiarity with process standardization and change management

Skills & Competencies

• Strong analytical and problem-solving skills

• Customer-oriented mindset with excellent communication abilities

• Ability to work independently and prioritize tasks

• Proactive attitude with a continuous improvement mindset

• Team player capable of working across functions and locations

Quyền lợi

• Thưởng: 13th salary and annual bonus based on individual and company performance.
• Chăm sóc sức khoẻ: Full statutory insurance and 100% PVI healthcare insurance for employees. Attractive health insurance package for family members.
• Nghỉ phép có lương: 12 annual leave days + 1 extra day for every 5 years of service.
• Hoạt động nhóm: Team-building activities, company trips, Year-end party and ongoing training support.