Credit Controller (Freight Forwarding Company, Hanoi)

Accounts Receivable Ownership

• Own and manage end-to-end accounts receivable activities for assigned scope in line with group policies, controls, and service levels.

• Ensure timely collection, accurate AR positioning, and effective resolution of outstanding items.

Cash & Collection Effectiveness

• Drive effective collection activities through structured follow-up, dispute monitoring, and escalation in line with established collection processes and credit policies.

• Review incoming bank receipts and provide timely payment notifications to relevant stakeholders to facilitate smooth business operations and support accurate cash allocation.

• Monitor overdue balances and customer payment behavior, identifying risks and supporting proactive actions to minimize aging and credit exposure.

• Support resolution of payment-related issues impacting collection outcomes and receivable balances.

Financial Control & Reconciliation

• Safeguard integrity of AR balances through regular reconciliations between sub-ledger, general ledger, and client’s data.

• Monitor bad debt exposure and support provisioning, write-off, and legal collection processes.

Customer Master Data Management

• Perform and maintain customer master data activities, including customer code creation, modification in line with approved procedures.

• Ensure customer master data is up to date to support effective collection, reconciliation, and reporting processes.

Reporting, Governance & Collaboration

• Provide accurate and timely AR reporting, including aging, collection performance, and escalation status.

• Maintain proper filing and retention of AR‑related documents and records in accordance with internal policies and audit requirements.

• Act as a key AR point of contact for internal stakeholders and external customers to resolve AR-related matters.

• Contribute to process standardization, optimization, and continuous improvement initiatives within the SSC environment.

• Perform other ad‑hoc AR‑related tasks and assignments as required by management.

Yêu cầu công việc

• Finance Know-How related to Account receivable

• Fluent in Microsoft office applications, Advanced skills in Excel and PowerPoint.

• Knowledge of freight forwarding documentation

• Language skills: Proficient in English, both written and verbal. Capable of reading and understanding financial documents, contract, credit agreements, and policies…

• Deep understanding of collection and credit risk assessment

Quyền lợi

• Thưởng: 13th Salary and Annual Bonus
• Chăm sóc sức khoẻ: Premium Health care program
• Cơ hội du lịch: Company Trip