Sales Manager

Our client is a consulting company that is looking for a qualified candidate to join their firm.

• The role is based at a steel processing center located in an industrial zone in Southern Vietnam.
• The workplace is approximately one hour by car from central Ho Chi Minh City.
• The role involves working with a diverse customer base, including electronics manufacturers and supporting vendors.
• The position covers processing and delivery of high-quality coated and plated steel materials, including slitting and shearing according to customer requirements, with JIT (Just-In-Time) delivery.
• Main customers operate in the home appliance manufacturing sector, requiring steel materials for products such as TVs, washing machines, and refrigerators.
• The role requires strong understanding of steel service centers (coil centers) and industry knowledge, along with proactive communication and close customer management to capture VOC (Voice of Customer) and build a differentiated sales approach.
• Candidates should have prior experience in coil centers and be able to communicate effectively with both clients and internal teams in Korean, English, and Vietnamese.
• Strong leadership, teamwork, dedication, customer relationship management skills, and persistence are required, along with the ability to develop new business and maintain external relationships.
   

Job Responsibilities
Purchasing / Sales

• Manage the full sales process through ERP based on SOP (Standard Operating Procedures), including order receipt, purchasing, inbound, customs clearance, inventory, production instruction, delivery, invoicing, collection, and after-sales service through daily customer management.
• Oversee import-export processes for EPE (Export Processing Enterprises), from raw material customs clearance to finished goods delivery.
• Manage customer demand including quality control, complaint handling, and monitoring market trends and pricing.
• Plan and procure raw materials based on a 16-week SOP.
• Train and manage Sales/Purchasing team members.
• Develop and execute weekly, monthly, and annual sales plans.

Inventory Management

• Manage procurement-to-inbound processes systematically through ERP after placing raw material orders.
• Place purchase orders by supplier based on customer demand.
• Monitor supplier production, shipment, and documentation.
• Manage Purchase Orders and forecasts for each customer.
• Conduct regular customer visits to review production schedules and plans.
• Adjust existing purchase orders based on updated production schedules to optimize inventory levels.
• Coordinate with production teams to track customer production and delivery schedules.
   

Customer Management

• Strengthen customer relationships through regular visits, calls, emails, SMS, and meetings, including business meals, to understand customer needs and enhance engagement.
• Manage after-sales services, including quality control and payment collection.
• Gather customer VOC, identify improvement areas, and implement corrective actions promptly.
• Monitor competitor activities to prevent customer loss and expand business opportunities.
   

Business Development

• Develop new customers.
• Conduct market research and area analysis to identify new customer segments.
• Expand sales by targeting and visiting potential customers.
• Continuously engage and manage prospects to convert them into active customers.
• Analyze industry trends on an ongoing basis.

Yêu cầu ứng viên

Position Level

• Assistant Manager - Deputy General Manager
   

Work Experience

• Experience in sales to home appliance manufacturers.
• Experience in steel-related sales and import-export.
• Experience working at steel coil centers (domestic or overseas).
   

Job Knowledge

• Strong understanding of steel industry and coil center operations.
• Knowledge of purchasing, shipping, and logistics processes.
• Practical experience in import-export operations.
   

Years of Experience

• 5 to 15 years of relevant experiences
   

Required Competencies

• Ability to communicate effectively in Korean, English, and Vietnamese.
• Proactive, results-driven, and challenge-oriented mindset.
• Willingness and ability to work long-term in Vietnam.

Quyền lợi được hưởng

Employment Type

• Contract (convertible to permanent after 2 years) or permanent position 
• To be discussed after the interview