Sales Engineer (Scientific/ Analytical Instruments/ Medical Devices)

Promote and sell the company’s products with the objective to achieve profit margin and customer satisfaction within established policies, procedures and guidelines

1. MARKET RESEACH

- Realisable of proposal

Plan and execute market studies; analyse result and write reports and Full

recommendation of viability of products, potential market segment

and target customers in order to provide information for manager to

make decision on business opportunities

2. PLANNING

Gather and refer information about products, customers feedback Full

and competitor’s activities to manager in order to form annual

department/team sales forecast reports and marketing plan

3. MARKETING

Develop marketing materials (brochure, leaflet, newsletter…), translate into Vietnamese; invite customer to marketing campaigns, - Customer feedback

make presentation (or being a translator) in the seminars in order to - Accuracy of marketing

increase customers’ awareness of products material

4. SALES

Visit customer to promote sales, assess customer needs and potentials, technical advice products, collect cost and propose profit margin, develop contract, negotiate contract terms, conclude sales; \ follow up payment schedule, chasing customer and propose solution - Contract accuracy,

for outstanding debt; in order to achieve sales target sufficiency and legally

5. TENDER DOCUMENT PREPARATION

Complete technical and commercial part; check the completion of Full accuracy, sufficiency and

Tender document in order to meet customer’s needs and enhance legally

the competitive position of the offer.

6. DELIVERY PROCESS

Collect product sample, approve order confirmation, arrange inspection, monitor delivery schedule, guide customer on custom clearance; organise pre-installation; follow-up installation and - Cost arising

commissioning activities; conduct training; in order to process

customer’s orders.

7. CUSTOMER SERVICE

Visit customer; build and maintain positive customer relationship; receive complaints; identify & propose solutions for warranty issues; co-ordinate with relevant departments and supplier for troubleshooting; in order to maintain and improve the customer customers relationships

Yêu cầu công việc

Qualifications & Experience

• Bachelor's degree in Chemistry, Biochemistry, Chemical Engineering, Materials Science, or a related field.

• Min 2 years of Technical Sales experience in scientific instruments, analytical equipment, or technical materials.

• Experience supporting R&D/QC laboratories, preferably in the F&B industry.

• Knowledge of material characterization instruments (e.g., DSC, TGA, DMA, Rheology, XRF, XRD) is preferred.

Skills

• Strong technical presentation, communication, negotiation, and selling skills.

• Good command of English (spoken and written).

• Proficient in MS Office; CRM experience is an advantage.

• Basic understanding of commercial processes and foreign trade regulations.

• Customer-oriented, self-motivated, and willing to travel.

Quyền lợi

• Thưởng: Quarterly Incentive + 13th month salary
• Chăm sóc sức khoẻ: Healthcare Insurance for Individual