Pre-Sales Officer (Tiếng Trung Hsk5/6)

• Be responsible for pre-sales support for business customers in China market.

• Answer customer calls, respond to customer inquiries, identify their purchasing needs, assist them in online purchases, and contribute to the company's sales performance.

• Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online purchase.

• Provide a high-quality customer service experience, accurately record customer needs, and promptly submit them to the subsequent sales department for follow-up.

• Work closely with team members to solve problems together; maintain high efficiency under pressure.

• Have an understanding and familiarity with Chinese culture; those with relevant life or work experience in China are preferred.

Yêu cầu công việc

• Fluent in Mandarin (HSK5-6) speaking, listening, reading and writing.

• Good English reading and writing skills, and proficient in using office software.

• Candidates with experience in Sales/Presales/Telesales.

• Strong learning ability and excellent communication skills.

• Able to handle work pressure and complete tasks efficiently.

Quyền lợi

• Chăm sóc sức khoẻ: Once a year
• Nghỉ phép có lương: 20 days (12 days of annual leave and 8 days of sick leave)
• Máy tính xách tay: Laptop, Screen provided.