Operations & Customer Relationship Manager (English and Chinese, $2000, ID21176)

- Customer Relationship & NPI:Lead early involvement in the NPI stage to ensure customer requirements are integrated into operational workflows.
- Demand & Fulfillment:Monitor customer demand trends to ensure accurate forecasting and timely order fulfillment.
- Inventory & Planning:Oversee outsource material planning, scheduling, and overall inventory management to optimize stock levels.
- Financial Oversight:Manage supplier billing processes and ensure timely customer Accounts Receivable (AR) collection.
- Operational Excellence:Ensure daily activities run smoothly by monitoring performance with a hands-on approach.
- Risk & Issue Resolution:Proactively identify irregularities, resolve customer complaints, and implement robust preventive action plans.
- Market Intelligence:Collect and analyze market data to provide actionable insights for business growth.
- Collaboration:Act as a key liaison for cross-functional coordination, facilitating discussions to align team goals with organizational objectives.
- Communication:Clearly articulate goals to team members and provide regular, high-level progress reports to senior leadership.
Yêu cầu công việc
- Male/Female, 33-40 years old
- Bachelor’s degree in Business Management, International Trade, Supply Chain Management, or a related field.
- 3+ yearsin an operational or customer service-focused position.,5+ yearsin a management/leadership role.
- Hands-on Leadership:A strong "on-the-ground" mentality with a focus on daily operational monitoring.
- Problem Solving:Proven ability to identify, analyze, and resolve operational irregularities and prevent their recurrence.
- Communication:Excellent verbal and written communication skills with the ability to influence stakeholders at all levels.
- Language: Good at Chinese.
English proficiency equivalent toTOEIC 780or higher
Quyền lợi được hưởng
- Tham gia BHXH, BHYT, BHNT.
- Nghỉ phép năm.
- Nghỉ lễ, Tết, nghỉ việc riêng theo quy định.
- Chế độ thai sản, ốm đau, tai nạn lao động.
- Trang thiết bị làm việc.