Market Launch Manager

Reports to: Market Expansion Director

Location: Flexible (Global)

Travel: Extensive international travel (50–70%)

About GSM

GSM (Green SM) is building the world’s first fully electric ride-hailing platform - reinventing how people move through cities, one clean ride at a time. Our scope is global and our model is unusually broad: we operate at the intersection of electric vehicle solutions, vehicle financing, EV charging and depot infrastructure, technology development, and ride-hailing. In under three years we have become one of the fastest-scaling players in our markets, and we are now bringing our all-electric service to Africa, beginning with Côte d’Ivoire.

In one line

Launch new GSM markets—from market entry to operational readiness—turning strategy into a live, scalable business.

About the role

As a Market Launch Manager, you are the Country Owner for assigned markets. You take a market from planning to launch, coordinating cross-functional teams, building local partnerships, solving execution challenges, and ensuring every milestone is delivered on time.

You don't own every function, but you own the outcome. Acting as the "mini GM" during the launch phase, you bring together Legal, Finance, HR, Operations, Infrastructure, Product and local teams to turn a market launch plan into a successful business.

This role requires someone who thrives in ambiguity, takes ownership naturally, and enjoys building businesses from zero.

What you'll own

1. Country Launch

- Own end-to-end delivery of assigned market launches from kickoff to go-live.

- Build launch plans, manage timelines and ensure market readiness.

- Drive launch governance and coordinate cross-functional execution.

2. Stakeholder & Partner Management

- Build relationships with key local partners, vendors and external stakeholders.

- Coordinate with internal teams to remove blockers and accelerate execution.

- Lead negotiations where required to enable successful market entry.

3. Execution & Problem Solving

- Identify risks early and drive solutions before they impact launch.

- Balance competing priorities and make fast, data-driven decisions.

- Adapt launch plans to local market realities while maintaining global standards.

4. Operational Readiness

- Ensure all launch workstreams—including infrastructure, fleet, operations, legal and people—are aligned for go-live.

- Work closely with the Infrastructure & Market Setup Manager to ensure physical readiness.

- Support post-launch stabilization until operations are handed over.

Yêu cầu công việc

What you bring

- 5–8+ years in market expansion, startup operations, consulting implementation, strategic projects, international business development or program delivery.

- Proven experience leading complex cross-functional initiatives.

- Strong commercial judgment, stakeholder management and negotiation skills.

- Comfortable working internationally with extensive travel.

- Fluent English.

- Experience launching a new country, business unit or large-scale operation.

- Background in mobility, technology, logistics, retail, fintech or other fast-scaling industries.

- Experience working across multiple countries and cultures.

- Comfortable operating in high-growth, ambiguous environments.

Success looks like

- Markets launch on schedule and within budget.

- Cross-functional teams execute with speed and alignment.

- Local partnerships and operational readiness are established before launch.

- New markets transition smoothly into stable operations.

What we offer

- Launch businesses, not just projects. Be the person who turns new countries into operating markets.

- Own outcomes from day one. Work directly with senior leadership and drive high-impact international launches.

- Build a global career. Gain hands-on experience across multiple countries, industries and business functions.

- Grow at startup speed. Join a lean team where ownership is high, bureaucracy is low, and your impact is immediately visible.

- Competitive compensation aligned with experience and market benchmarks, with relocation support where applicable.

Quyền lợi

• Thưởng: Lương tháng 13
• Chăm sóc sức khoẻ: Bảo hiểm theo quy định của pháp luật lao động, bảo hiểm sức khỏe
• Đào tạo: Đào tạo kỹ năng mềm, đào tạo kỹ năng chuyên môn