Logistics Manager (Outsourcing) - Air Export Operation (Korean National)

- (1) Broad Scope
- Support Air Export Operation job for Company’s customers.
- (2) Essential Duties/ Responsibilities
- Support Air Export operation. Managing LSP (Logistics Service Provider)/ Forwarders operation for SEV export such as Air Export Operation.
- Control monthly KPI management (ontime shipping, arrival etc).
- Revolves operation issues by clarifying the customer’s complaint, determining the cause of problems, selecting and explaining the best solution to solve the problem, expediting correction or adjustment following up to ensure resolution.
- Contact LSP (Logistics Service Providers)/ Forwarders and related partner to handling SEV’s cargo.
- Dealing with any issues & irregularities: Take action to solve irregularities (IRRE) case such as recall, holding, cancel DO/BR/SR (Delivery Order/ Booking Request/ Shipping Request), damage and missing cargo.
- Co-operative with colleagues to handle SEV cargo.
- To prepare Revenue report to Korean Group Leader as and when required.
- Required prompt response from customer enquiries.
- Daily, Weekly & monthly report to Management Board.
- Other job as and when assigned by Korean Group Leader.
Yêu cầu công việc
- Bachelor’s Degree or above, significant in Logistics, Supply chain, or Business field.
- At least 10 years of experience in Logistics field.
- Excellent English communication skills.
- Excellent computer skills: Microsoft words, Excel, PowerPoint.
- Positive attitude, able to handle multi-tasks.
Quyền lợi được hưởng
- Daily bus
- Other insurances according to Vietnam law
- Team building activities, corporate events, and a dynamic, creative work environment.