Cross-border E-commerce Logistics Sales Executive

- Business Development
- Develop cross-border e-commerce seller clients.
- Develop brand clients, factory clients, and trading company clients.
- Identify potential clients through exhibitions, LinkedIn, Facebook, WhatsApp, emails, and phone calls.
- Establish a client database and maintain continuous follow-up with potential prospects.
- Client Relationship Management
- Maintain existing client relationships to enhance client satisfaction.
- Identify and explore clients' new logistics or supply chain requirements.
- Conduct regular client follow-ups and reviews to boost repeat business rate.
- Sales Target Achievement
- Achieve monthly, quarterly, and annual sales targets and KPIs.
- Increase shipping volumes and maximize overall business revenue from clients.
- Market Intelligence Collection
- Gather competitors' pricing, shipping channels, and market dynamics.
- Analyze industry trends and changes in client demands.
- Propose constructive suggestions for product and service optimization.
- Internal Coordination
- Collaborate closely with operations, customer service, finance, and warehousing teams.
- Monitor and follow up on overall order execution status.
- Assist in handling exceptional shipments, compensation claims, and client complaints.
Yêu cầu công việc
- College degree or above.
- Majors in International Trade, Logistics Management, E-commerce, or English are preferred.
- Prior experience in the cross-border e-commerce or logistics industry is highly preferred.
- Familiar with international express, air freight, ocean freight, and FBA first-leg shipping services.
- Possession of existing cross-border e-commerce client resources is a strong plus.
- Capable of handling email correspondence and basic business communication in English (Chinese is preferred).
- Proficient in Amazon FBA processes.
- Knowledgeable about international express services (DHL, UPS, FedEx).
- Familiar with air freight, ocean freight, and rail transportation modes.
- Well-versed in customs clearance, tariffs, and trade terms (EXW, FOB, DDP, DAP, etc.).
- Understand various cross-border e-commerce logistics models.
- Business Development Capability: Skilled in cold calling and possessing strong market expansion skills.
- Communication Skills: Able to conduct client negotiations independently; clear expression with a strong sense of service.
- Resilience and Stress Tolerance: Able to work under sales target pressures; adaptable to business travel and client visits.
Quyền lợi được hưởng
- Health Insurance: 24/7 healthcare insurance for full-time employees.
- Annual Health Check-ups: Regular medical check-ups every year.
- Company Culture: Team building activities, corporate events, and a dynamic, creative work environment.
- Salary Review: Annual salary evaluation based on performance.
- Development Opportunities: Advanced training to enhance skills and expertise.
- Career Growth: In-depth training with a clear career progression path.
- Work Environment: Dynamic and creative, with opportunities to engage with new technologies.
- Leave Policy: 12 days of annual leave per year, with an additional day for every 5 years of service.