Korean Expat - Logistics Manager (Outsourcing) - Ocean Export Operation

- Broad Scope: Support Ocean Export Operation job for company’s customers.
- Essential Duties/ Responsibilities: Support Ocean Export operation. Managing LSP (Logistics Service Provider)/ Forwarders operation for Ocean export and cross border trucking operation.
- Control monthly KPI management (ontime shipping, arrival etc).
- Revolves operation issues by clarifying the customer’s complaint, determining the cause of the problems, selecting and explaining the best solution to solve the problem, expediting correction or adjustment following up to ensure resolution.
- Contact LSP (Logistics Service Providers)/ Forwarders and related partner to handling cargo.
- Dealing with any issues & irregularities: Take action to solve irregularities (IRRE) case such as recall, holding, cancel DO/BR/SR (Delivery Order/ Booking Request/ Shipping Request), damage and missing cargo.
- Co-operative with colleagues to handle cargo.
- To prepare Revenue report to Korean Group Leader as and when required.
- Required prompt response from customer enquiries.
- Daily, Weekly & monthly report to Management Board.
- Other job as and when assigned by Korean Group Leader.
Yêu cầu công việc
- At least 10 years of experience in Logistics field, especially in Ocean Export Operation, cross border trucking.
- Excellent computer skills: Microsoft words, Excel, PowerPoint.
- Positive attitude, able to handle multi-tasks.
Quyền lợi được hưởng
- Yearly team building
- Daily bus pick up at home
- Other insurances according to Vietnamese law