Key Account Support Executive

Job Purpose

Accountable for all administrative functions within the Business Development department, such as the preparation of documents, quotation/RFQs, operational & shipping management, reports and memos, as well as correspondence and general sales support duties.

Key Accountabilities

Main areas of focus and accountability of the role – detail in order of importance the main areas of accountability of the role:

• Prepares quotations & RFQs, reports, memos, letters, customer contract, credit approval management, service agreement/ SOP, presentation, and other documents, using word processing, spreadsheet, database, or presentation software.

• Manage shipping instruction, customer satisfaction & problems solving.

• Opens, sorts, and distributes incoming correspondence, including faxes and email.

• Files and retrieves documents, records and reports.

• Prepares responses to correspondence containing routine inquiries and records data in tracking report.

• Performs administrative duties related to sales, such as ordering supplies, maintaining records, and performing sales support work as required

• Develops and maintains positive relationships with other departments, customers to get the job done smoothly.

• Continually improves product knowledge.

• Supports on Air and Ocean RFQ as well as CL/Trucking/CBT solutions as required.

• Performs other duties as required.

Yêu cầu công việc

• Bachelor’s Degree in related field

• Experience in an equivalent position, within same industry from 2 years at least

• Ability to recognize problems before they occur; problem solving skills, time management skills

• Exceptional organizational skills

• Flexibility

• Actively looking for ways to support the team and others

• Ability to effectively present information and respond to incoming enquiries

• Must be able to read, write, and communicate fluently in English

• Good comprehension skills

• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds

• Strong written and oral communication skills

• Strong interpersonal and presentation skills

Quyền lợi

• Thưởng: Attractive package
• Chăm sóc sức khoẻ: Health Care
• Hoạt động nhóm: Multinational working enviroment