Tuyển dụng IT Support & Systems Administrator tại Hồ Chí Minh

About NexGenus

NexGenus, based in the vibrant hub of Ho Chi Minh City, Vietnam, is a global leader in providing innovative talent solutions to businesses worldwide. We specialise in connecting organisations with top-tier professionals across industries, empowering them to scale, innovate, and thrive in today’s dynamic global market.

From startups to multinational corporations, NexGenus delivers tailored workforce strategies designed to meet the unique needs of each client. Our mission is to bridge the gap between talent and opportunity, offering seamless, efficient, and scalable solutions that drive business success.

By partnering with NexGenus, businesses gain access to a trusted, globally connected ally, dedicated to helping them achieve their workforce goals with agility and precision.

About This Role

We are looking for an IT Support & Systems Administrator to support and maintain the company’s day-to-day IT operations across our offices.

The role will provide technical support to employees, set up IT equipment and user accounts, maintain the company’s network and IT infrastructure, support Microsoft 365 and server systems, manage IT assets, and assist with data security and backup activities.

The successful candidate should have practical IT support experience, good troubleshooting skills, and the ability to work independently while coordinating with external vendors or the Group ICT team when required.

Key Responsibilities:

1. IT Infrastructure Management

- Assist in the design, deployment, maintenance, and administration of the IT infrastructure.

- Perform regular health checks, upgrades, and patches to ensure high availability.

- Configure and maintain On-premises Hyper-V server infrastructure.

- Configure and maintain Microsoft 365 Services, including Exchange Online, SharePoint, Teams, and OneDrive.

2. Technical Support & Troubleshooting

- Identify, troubleshoot, and resolve technical issues to minimize downtime.

- Assist end users in their day-to-day operations and onboard new employees.

- Maintain detailed documentation for IT configurations, network topology, troubleshooting steps, and operational processes.

3. Security & Compliance

- Follow best practices to ensure IT infrastructure efficiency, security, and compliance.

- Develop and implement a disaster recovery plan, including backups, to ensure business continuity.

4. Procurement & Asset Management

- Assist in procuring IT equipment for optimal performance and future scalability.

- Keep track of all IT subscriptions and ensure timely renewals.

5. ICT Project Management & Business Alignment

- Research, design, and implement ICT projects based on business needs.

- Test, evaluate, and assess the feasibility of new software programs.

- Liaise with the Group ICT team for effective management of Group ICT operations.

Yêu cầu công việc

Requirements

To be successful in this role, you will need:

- Relevant Degree or Diploma in Information Systems, Information Technology, or a related field.

- 3+ years of relevant experience in IT Support, Systems Administration, or a similar role.

- Demonstrated experience in a Windows Server environment.

- Demonstrated experience in a Microsoft Office 365 environment.

- Experience in deploying and managing Firewalls, VLANs, DNS, DHCP, and other networking components.

- Experience with virtualisation technology, preferably Windows Hyper-V.

- Experience with PowerShell.

- Experience with backup technologies, preferably Veeam.

- Good English communication skills, both written and verbal, with the ability to communicate effectively with technical and non-technical stakeholders.

- Willingness to travel for business when required.

- Strong analytical and problem-solving skills, with the ability to work independently and take initiative.

- Strong attention to detail and a willingness to learn.

- Excellent time management and organisational skills.

Quyền lợi

• Thưởng: Attractive salary with 100% salary during probation 13th salary, performance bonus, Salary review annually
• Chăm sóc sức khoẻ:
  - Full Social Insurance package - Premium health care program for employees, Annual medical check-up
• Nghỉ phép có lương: 14 vacation days per year.
• Đào tạo: Opportunity to work on-site in Australia
• Cơ hội du lịch:
  - Company trip, and Year-End party every year
• Hoạt động nhóm:
  - Year-End party every year - Social, sports, and several team-building activities
• Khác: Attractive salary with 100% salary during probation Opportunity to collaborate and work with experts in the construction field Benefits for special holidays, including birthdays, marriage, and Women’s Day