[HCMC] Customer Service Officer - Fresh Graduate

Get calls and answer customers related to products’ usage, price, points of sales, promotion, point of gift exchange, complaint cases, and others.... by phone
Do CS Weekly report
Daily check the content and images for upload on Fanpage.
Update new products, promotion, TVC, Clip...on fanpage, youtube,…
Control consultation regarding customers’ Q&A on fanpage, youtube.
Manage and update product information into CRM system
Support in Weekly Customer gathering organization in HCM, Ha Noi, Da Nang.
Support in sending Birthday Cards to valued customers.
Key in customers database shared by supermarket, pharmacy,…
Follow other duties required from CS Leader
Female, welcome fresh graduate from University or under 1 year experience (Business Administration major)
Have passion in service industry;
Customer-oriented, hardworking, trustworthy, eager to learn, and teamwork spirit;
Flexibility to respond to a range of different work situations,
Can working independently, ability to multi-task, prioritize, and manage time effectively
Be willing to work overtime occasionally if requested
Proficiency in both English and Vietnamese communication
Proficiency in using MS Word, Excel, PowerPoint, Social network
Photoshop, AI, canva skill is an advantage
Ngành nghề: Hàng gia dụng / Chăm sóc cá nhân
Kinh nghiệm: Không yêu cầu
Cấp bậc: Mới tốt nghiệp
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh