E-Learning Executive

System Implementation and Operations

• Support the implementation and day-to-day operation of Google Workspace for Education, Canvas LMS, ChromeOS, and other digital learning platforms.
• Assist in configuring, testing, and deploying new features and functionalities.
• Monitor system performance and identify opportunities for continuous improvement.
• Coordinate with vendors and service providers to troubleshoot and resolve technical issues during implementation and operation.

User Management and Support

• Manage user accounts, permissions, and data across assigned platforms.
• Receive, track, and coordinate the resolution of support requests from teachers and internal departments.
• Develop, maintain, and update user guides, operating procedures, and frequently asked questions (FAQs).

Project Coordination

• Assist in planning and implementing the school's digital transformation initiatives and projects.
• Monitor project timelines, update implementation plans, and consolidate project outcomes.
• Prepare project documentation, record meeting minutes, and follow up on action items after meetings.
• Collaborate with internal departments, external partners, and vendors throughout the project lifecycle.

Data Management and Reporting

• Collect, consolidate, and analyze platform usage data to support decision-making.
• Prepare periodic reports and ad hoc reports as required.
• Maintain and organize project records, system documentation, and related materials.

Research and Continuous Improvement

• Stay informed about emerging trends and innovative solutions in educational technology.
• Participate in evaluating, piloting, and recommending new tools and platforms to enhance teaching and learning activities.
• Propose initiatives to improve system efficiency, service quality, and user experience.

This Job Description is not limited to the duties / responsibilities described above and will be subject to changes to incorporate any duties / responsibilities to reflect the job scope / business requirements.

Yêu cầu ứng viên

• Bachelor's degree in Education, Information Technology, or a related field.
• 1–2 years of relevant working experience.
• English proficiency equivalent to CEFR B1 or above, with the ability to read professional documents and communicate in English when required.

Quyền lợi được hưởng

• Competitive salary package commensurate with qualifications, experience, and capabilities.
• Annual salary review and performance-based bonuses in accordance with Company policies.
• Private health insurance coverage.
• Tuition fee benefits for up to 02 children for employees under official labor contracts (Other applicable fees, including meals, transportation, textbooks, uniforms, extracurricular activities, entrance assessments, and related charges, remain subject to the School's policies.)
• Complimentary buffet lunch provided on working days.
• Access to the School's facilities, including the swimming pool, gym, stadium, football field, and other designated amenities.
• Participation in annual company trips, birthday gifts, and holiday bonuses in accordance with Company policies.