Customer Service Executive (9-Month Contract)

Customer service job

- Receive PO & FC and confirm with customer then upload to SAP system

- Arrange booking follow lead time

- Make invoice & packing list for delivery

- Follow up delivery to ensure delivery on time

- Control payment from customer to not over AR

- Submits orders by referring to price lists and product literature.

- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

- Services existing accounts, obtains orders, and establishes new accounts

- Follow up new business opportunities

- Weekly make report to Manager

- Contributes to team effort by accomplishing related results as needed.

Yêu cầu công việc

1. Educational Qualification: University and above

2. Experience in years: At least 3 years experiences. Related Industry: Business administration, Mechanical, Economic…

5. Language: Good at English

• Strong in problem solving skill

• Know SAP system is an advantage

• Competent in using computer and report writings,

6. Competencies: Microsoft Office and Outlook

• Flexibility in term of working hours and able to work under pressure.

Quyền lợi

• Thưởng: Attractive salary.
• Xe đưa đón: Company car to pick up from Ha Noi, Bac Ninh city to factory
• Khác: Saturday Rotation Off (02 Saturday off/ month)