Customer Service (Chat Only) - 5 Days/Week - District 9 , 12

• Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
• Providing accurate, valid, and complete information by using the right tools, methods, and processes.
• Ensuring a high level of customer service and a positive guest experience.
• Proactively updating information/knowledge about customer service.

Yêu cầu ứng viên

• Graduated from High school or equivalent academic level
• Fluency in English (Speaking, listening, writing, and reading) - working 100%English.
• Receive English CVs

Quyền lợi được hưởng

• Average Income: 10.000.000 - 13.000.000 VND/month.
• Base Salary: 7.500.000 VND/month.
• Meal allowance: 500.000 VND/month.
• Night shift allowance: 30% base salary.
• Monthly KPI incentive: 900.000 – 1.200.000 VND/month.
• 100% salary in 2-month probation time
• Join the insurance regimes according to the provisions of the Labor Law.
• Accident insurance 24/7.
• 14 days of leave/year.
• 13th Monthly Salary.
• Annual Health Checkup.
• Working in a dynamic, professional environment with many opportunities for advancement