Customer Service (Cau Giay, Ha Noi)

The Customer Service Executive is responsible for supporting customers throughout the OEKO-TEX® certification and testing process. This position acts as the key contact point between customers, sales teams, laboratories, and product specialists to ensure smooth project coordination, timely communication, and excellent customer experience.

Customer Support & Communication

- Handle customer inquiries related to OEKO-TEX® certification services.

- Provide guidance...

Yêu cầu công việc

• Bachelor’s degree in Textile, Chemistry, Business Administration, or related fields.

• Minimum 1–2 years of experience in customer service, coordination, textile testing, or certification industry is preferred.

• Good communication skills in English and Vietnamese.

• Strong organizational and multitasking skills.

• Customer-oriented mindset with attention to detail.

• Proficiency in Microsoft Office applications.

• Experience in OEKO-TEX®, ZDHC, or sustainability-related services is an advantage.