Consumer Insights Specialist

ROLE SUMMARY

What are the key objectives and expectations from this role?

As a member in our team, this person will have opportunity to work on consumer insight projects as well as operational tasks right from the beginning and be part of a dynamic team contributing to business results.

This member will work close to the line manager and stakeholders from other departments, providing the company actionable consumer market insights that support business decisions.

What is the direct impact of this role on the team or organization?

This role is to assist & participate in consumer insight generation to drive business.

Internal – Area Insights & Foresights (I&F) team, Category, Brand Deployment, Cross Functions (Legal, Procurement, Finance etc.), Leadership Team

External – Research Agencies

ACCOUNTABILITIES

• Provide day-to-day administrative support for the Insights & Foresights team, ensuring smooth coordination of consumer insight activities and internal ways of working.

• Coordinate with research agencies on basic operational matters, including timelines, meeting arrangements, documentation follow-up and day-to-day communication to support on-time project delivery.

• Manage insight-related paperwork and internal processes, including contracts, payment documents, purchase requests, vendor records and required updates in company systems.

• Support basic data work such as data consolidation, checking, formatting and simple analysis; when capacity allows, assist in selected consumer insight project execution to build foundational exposure to consumer understanding and business decision support.

Yêu cầu công việc

• Basic understanding of consumer insight, market research or marketing fundamentals; exposure to insight tools, research platforms or consumer data sources is a plus.

• Comfortable working with numbers and basic data tasks, including data consolidation, checking, formatting and simple analysis with strong attention to detail.

• Good task and project coordination skills, including follow-up, timeline tracking, stakeholder communication and documentation management.

• Good Excel and PowerPoint.

• Good spoken and written English.

• Organized, proactive and willing to learn, with a service mindset to support administrative work, internal processes and selected consumer insight project execution.

• Bachelor’s degree in marketing, business, statistics, economics, psychology or a related field; final-year students who can commit to full-time work are welcome to apply.

Quyền lợi

• Thưởng: 13th month salary