Sales Operations Supervisor – Staffing Management

Job Purpose

- Manage payroll, incentive and sales compensation programs for the nationwide sales force.

- Ensure payroll, incentives, allowances and sales rewards are processed accurately, transparently and on time in compliance with company policies. Provide reports and analytical insights to support effective sales cost management and sales force productivity.

3. Key Responsibilities

A. Payroll & Incentive Policy Management

• Develop and update payroll, incentive and sales reward policies in line with business requirements.

• Ensure policies are implemented consistently, with appropriate controls in place and in compliance with applicable labor regulations and company guidelines.

B. Payroll Administration & Data Management

• Collect, consolidate and validate payroll and sales performance data from Power BI, DMS, Attendance Reports and other internal systems.

• Calculate payroll, incentives and allowances for MTRs in the MT channel and DSRs in the GT channel.

• Calculate sales incentive payouts for company-employed Sales Management teams.

• Ensure all calculations are accurate and aligned with approved policies and budgets.

• Handle and resolve inquiries or disputes related to payroll and incentive payments.

• Prepare periodic reports, including: Payroll Dashboard, Incentive Curve Analysis, Incentive Accrual Report.

Yêu cầu công việc

Education

• Bachelor's degree in Business Administration, Economics or a related discipline.

Experience

• Minimum 2-3 years of experience in a relevant role.

• Experience in FMCG, retail or distribution industries is preferred.

Technical Skills

• Advanced proficiency in Microsoft Excel and Power BI.

• Good understanding of payroll regulations, employee benefits, social insurance and sales force operating models.

Soft Skills

• Strong attention to detail and accuracy.

• Effective communication and cross-functional collaboration skills.

• High level of integrity and ability to maintain confidentiality.

• Proactive mindset with a strong commitment to continuous improvement.

Quyền lợi

• Thưởng: 13th payment
• Đào tạo: Training for all employees
• Xe đưa đón: Shuttle bus is provided