Quality Manager

Quality Management Systems (QMS) & Compliance

- Establish, maintain, and optimize QMS policies, SOPs, and technical documentation in strict compliance with ISO 9001, ISO 14001, and EHS standards.

- Lead all internal, third-party certification, and customer quality audits while monitoring operational risks to report to the Board of Directors.

- Oversee document control architecture, including inspection standards, engineering specifications, and change management procedures.

Operations, In-Process Quality & Technical Assurance

- Supervise and direct daily QA, QC (IQC, IPQC, OQC), and Metrology/Lab testing activities across all production lines.

- Ensure all incoming materials, in-process assemblies, and finished products adhere strictly to engineering drawings, technical specifications, and customer quality standards.

- Deploy core quality tools (APQP, PPAP, FMEA, SPC, MSA) and drive the timely resolution of non-conformances (NCR/CAR) to optimize yield and reduce scrap.

- Final decision-making authority regarding MRB (Material Review Board) dispositions (Rework, Scrap, Return to Vendor, Use As Is).

Customer & Supplier Quality Management

- Serve as the primary technical interface for customer quality matters, audits, and complaint resolutions using 8D and 5-Why methodologies within agreed SLAs.

- Oversee Supplier Quality Engineering (SQE) functions, including supplier evaluation criteria, periodic audits, and incoming defect monitoring.

- Drive Supplier Corrective Action Requests (SCAR) to ensure a consistently high-quality material supply chain.

Team Leadership, Management & Reporting

- Manage, mentor, and evaluate Quality Department staff, conducting technical training programs (GD&T, ISO standards, inspection tools) to enhance team capability.

- Consolidate and report weekly, monthly, and quarterly Quality KPI metrics to executive leadership and global management teams.

- Perform other strategic or operational duties as assigned by executive leadership.

Yêu cầu công việc

Education: Minimum Bachelor’s Degree or higher in Quality Management, Mechanical/Industrial Engineering, Technical, or related fields.

Experience: Minimum of 5–8 years of experience in Quality Management or Senior QA/QC leadership within precision manufacturing, contract manufacturing, or industrial assembly environments.

Certifications: ISO 9001 & ISO 14001 Lead Auditor/Internal Auditor Certification preferred. ASQ Certified Quality Engineer (CQE) or Manager (CQM/OE) is a strong plus.

Technical Knowledge:

In-depth understanding of quality concepts, ISO standards, and quality engineering principles.

Hands-on mastery of 7 QC Tools, 8D Problem Solving, 5-Why, FMEA, SPC, MSA, and PPAP.

Proficiency in reading mechanical drawings, technical specifications, and GD&T requirements.

Soft Skills & Leadership:

Strong analytical, critical thinking, problem-solving, and detail-oriented attributes.

Proven leadership, team building, performance management, and conflict resolution skills.

Ability to work effectively under high pressure and adapt to rapid business growth.

Language & IT Skills:

Fluency in spoken and written English and Vietnamese for customer interface and report writing.

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and quality data management systems/ERP.

WORKING TIME:

7H45 A.M - 5H30 P.M

Shuttle Bus is provided

Quyền lợi

• Thưởng: Lương tháng 13
• Chăm sóc sức khoẻ: Bảo hiểm sức khỏe
• Máy tính xách tay: Cung cấp thiết bị cá nhân