Tuyển dụng Order Management Staff (HCM City) tại Hồ Chí Minh

Working time: Mon–Fri, 08:00–17:30

Location: Ho Chi Minh City

The Order Management Staff is responsible for managing customer orders, coordinating deliveries, and supporting daily account operations to ensure smooth order fulfillment and customer satisfaction

Job Description:

• Process and manage customer orders on the internal system, including receiving purchase orders (PO) and updating order information.

• Prepare and send quotations to customers based on their requests via the internal system and email.

• Arrange delivery schedules, track shipment status, and handle issues arising during the delivery process.

• Collect delivery documents and coordinate with the person in charge for invoice issuance; verify and process AR/AP invoices.

• Prepare and send monthly liability reconciliation reports to customers for confirmation.

• Maintain accurate transaction records and provide timely support to existing customers.

• Manage and develop product items (mainly MRO items) for assigned categories and expand product offerings to customers.

• Work closely with internal teams to ensure smooth order fulfillment and maintain service quality.

• Provide customer support and respond to client inquiries during working hours.

Yêu cầu công việc

• Bachelor’s degree in Business Administration, Economics, Supply Chain or a related field.

• From 1–2 years of experience in sales administration, merchandiser, order management, or customer service.

• Good communication and coordination skills.

• Careful, responsible, and well- organized.

• Ability to work independently and manage multiple tasks.

• Proficient in Microsoft Office (especially Excel).

• Good English communication is an advantage.

Benefits:

• 13th-month salary

• 12 days annual leave, 0.5-day monthly menstrual leave for female staff, and 1 Family Day/month with early leave.

• Full social, health, and unemployment insurance; PTI health insurance; annual health check-up

• Holiday and birthday gifts, annual company trip, team building activities.

Salary: 11-15 mil VND

Quyền lợi

• Thưởng: 13th-month salary
• Chăm sóc sức khoẻ: Full social, health, and unemployment insurance; PTI health insurance; annual health check-up
• Nghỉ phép có lương: 12 days annual leave, 0.5 day monthly menstrual leave for female staff, and 1 Family Day/month with early leave
• Hoạt động nhóm: Professional and dynamic working environment
• Khác: Holiday and birthday gifts, annual company trip, monthly team building