Operations Administration & Compliance Specialist - Apply English

Work directly with international clients and teams while helping improve business systems, processes, and operational efficiency.

We're looking for a highly organised, detail-oriented professional who enjoys working with technology, documentation, workflows, and continuous improvement.

In this role, you'll support the day-to-day operations of a growing international business by maintaining systems, improving processes, managing documentation, and ensuring information is accurate, accessible, and well organised.

Key Responsibilities

• Maintain and improve operational systems, dashboards, reports, and business data
• Manage and update CRM records, ensuring accuracy and consistency across platforms
• Create, organise, and maintain Standard Operating Procedures (SOPs), policies, and business documentation
• Ensure digital files, records, and documentation are structured, accessible, and audit-ready
• Support workflow automation and continuous process improvement initiatives
• Assist with compliance tracking, audit preparation, and operational reporting
• Coordinate and maintain internal systems including SharePoint, HubSpot, and other business tools
• Support digital content uploads, organisation, and quality control when required
• Identify opportunities to improve efficiency, reduce manual work, and strengthen operational processes
• Collaborate with international clients and team members to support business objectives

Yêu cầu ứng viên

• 2–4+ years' experience in Operations, Business Support, Administration, Executive Assistant, Virtual Assistant, Client Support, or similar roles
• Excellent organisational skills with strong attention to detail
• Advanced Microsoft Office skills, particularly Excel, Word, and Outlook
• Confidence learning and working with multiple systems, platforms, and software tools
• Strong written and verbal English communication skills
• Ability to manage multiple priorities while maintaining accuracy and quality
• Proactive mindset with the ability to identify problems and suggest improvements
• Comfortable working independently within established processes and procedures
• Highly Regarded
• Experience with HubSpot, SharePoint, Xero, ClickUp, Monday, Asana, Zapier, or similar platforms
• Experience supporting international clients, remote teams, or offshore operations
• Experience with workflow automation and process improvement initiatives

Quyền lợi được hưởng

• Competitive salary
• 100% salary during probation
• Full statutory benefits in compliance with Vietnamese labour law
• 13th month salary
• Private health insurance
• 5-day work week (Mon–Fri)
• Complimentary snacks, milk, and coffee available at the office
• Monthly birthday celebrations for employees
• Annual company retreat / team building trip
• Active sports clubs (badminton, football) to support a healthy work-life balance