Manager, Cash Management Operations

As a Manager in Cash Management Operations at Standard Chartered in Hanoi, you will play a pivotal role in ensuring the accurate, legal, efficient, and timely processing of both outward and inward payment transactions. Your expertise will directly support our commitment to delivering outstanding service to our customers and internal partners.

You will handle diverse payment types including overseas and local payments, collections, and telegraphic transfers using our CMO transaction processing systems such as DOTOPAL and EBBS. Your role as a system user will involve acting as the first point of contact for resolving any system issues or coordinating enhancements with technical teams.

A key aspect of your responsibilities will be rigorous adherence to compliance requirements, ensuring that all payment transactions meet the regulations set by Standard Chartered Group, the State Bank of Vietnam, and the Vietnamese Government. This includes verifying all supporting documents, confirming customer signatures, maintaining outstanding processing timelines, and applying accurate bank tariffs.

You will be responsible for daily and monthly reporting, ensuring reconciliation of all accounts such as nostro and suspense accounts occurs promptly, and for addressing any pending transactions without delay. Your contributions will underpin the smooth operation of cash management services that are integral to our clients’ financial activities and the bank’s overall success.

This position offers a stimulating environment where precision, compliance, and strong customer focus converge, fostering professional growth and making a tangible impact within a global banking leader.

Yêu cầu công việc

• University Graduate, Major in Economic and Banking is preferable.

• Good knowledge of banking products and local regulations.

• Good communication skill in both English and Vietnamese.

• Ability to work under pressure.

• Client service skill and problem-solving skill.

• Computer/PC skills

• Assist in administrative duties and other adhoc & Miscellaneous activities as assigned by Line Manager

Quyền lợi

• Thưởng: 13th payment, high incentive scheme, staff loan policy
• Chăm sóc sức khoẻ: Healthcare plan for you and your dependents
• Nghỉ phép có lương: 18++ days full paid leave a year