M+S Section Leader – Product Documentation

I. GENERAL INFORMATION:

▪ A supervisor role

▪ Report to: MX Local Manager

▪ Subordinate: M+S Product Documentation Engineer and Senior Engineers

II: JOB PURPOSES:

▪ Lead the Product Documentation Team to ensure all Product & Product data is complete

▪ Drive the team in achieving the set departmental targets and in-line with company’s strategy

▪ Participate in MX Roadmap and Strategic projects

▪ Clearly communicate to the team on strategies and directions cascaded down from Technology and Operations Management Division

III. MAIN ACCOUNTABILITIES:

▪ Lead the Product Documentation teams of engineers in providing leadership and guidance to address questions and issues in regards to technical service matters

▪ Resource planning and management for the Product Documentation Team

▪ Analyze Quality of Service, resource needs, and operational demand to plan support of planned and un-planned maintenance activities incl. troubleshooting

▪ Follow-up and update on the day-to-day activities in meeting the goals, objectives and deliverables as committed

▪ Assist in MX Roadmap Planning

▪ Establish and maintain guidelines, procedures and standards on SEA level for Product & Documentation Services and align with interfaces (SLA)

▪ Review and approve documents created by the Product & Documentation team

▪ Assign, direct, and evaluate employees work and oversee the development and maintenance of staff competence

▪ Use resources, propose expenditures for the purchase of materials or services at a positive cost-benefit ratio

▪ Contact partner for controlling and BU on Product Cost Management

▪ Drive and execute with Superior aligned and agreed other tasks (e.g. projects)

▪ Lead the team to provide Product Troubleshooting and Maintenance Services to TPU at agreed cost, quality and lead time (Reference to SLA)

Yêu cầu công việc

• From Bachelor's degree in Electronics, Mechanics or Industrial Engineering;

• Business fluent or native-language English and Vietnamese (written and spoken);

• Minimum 8 years of hands-on experience in manufacturing environment;

• At least 3 years of experience in people management (leadership role);

• Hands-on experience in Applied resource management, and active application of Analytical Problem Solving and being able to develop, coach and guide a team of Engineers;

• Practical knowledge of Project management, Strategic Budget planning and creation;

• Good at Microsoft Applications (e.g. Word, Excel, Access);

• Actively and regular utilize Statistical data analysis tools;

• Able to use and work with ERP system and understands manufacturing order management;

Quyền lợi

• Thưởng: 13th, Target bonus
• Đào tạo: E-learning system and external courses
• Xe đưa đón: Shuttle buses