HR Operations Manager

JOB
PURPOSES
HR Operations Manager will lead HR outsourcing service teams at Talentnet. The position holder is also responsible for managing all activities related to contractors while maintaining a strong relationship with clients to find additional opportunities for business growth.
PRINCIPAL ACCOUNTABILITIES
A. Financial Goal Achievement
Lead the team to achieve the set target of the whole team
Be responsible & follow up payment of clients
B. HR Operations Service Delivery
1. Payroll processing
Manage, oversee end-to-end payroll processing for clients with high quality and timely manner
Reconcile monthly and year-end payroll processes, ensuring accuracy in statutory and other returns while handling complex and time-sensitive calculations.
Audit payroll data and staff record changes to verify that adjustments, statutory payments (e.g., Social Insurance, Health Insurance, and Unemployment Insurance), and calculations comply with regulations.
Work with Government Authorities to submit required documents
Collaborate & guild Supervisors/ Consultants to develop standardized procedures, forms, and formulas to facilitate the preparation of weekly/ monthly/ quarterly reports and reconciliation of data.
Support legislative, procedural, and system changes, maintaining up-to-date policies, and assisting in staff training on new regulations and best practices.
2. Employee Relationship
Make sure all activities related to the contractors contain Onboarding and Off Boarding Process, Labor Management, Consultancy, Insurance, PIT finalization based strictly on Talentnet standard and process.
3. Process Optimization
Streamline working processes
Implement innovative ways of working and tools to improve productivity, maximize margins
4. Internal Coordination
Work closely with related teams to ensure that data is accurately integrated into payroll processing
Liaise with related teams to ensure alignment in processes
5. Reporting
Review, ensure accurate and up-to-date records of all payroll-related transactions
Review, ensure client & internal reports in compliance with local regulations
6. Regulatory Compliance
Ensure all activities align with company policies, working process, procedures, laws regulations, preventing compliance risks
Support internal audits by providing accurate records and thorough explanations of procedures (if any)
C. Business Development and Customer Services
Consult clients on labor-related regulations and assist them in understanding relevant documents and processes (if any)
Investigate and actively bring to resolution of customer questions
Visit clients to get the inquiries and information if required
Visit clients to introduce services offered by TalentNet
Develop and maintain strong relationships with clients
D. Team Management & Development
Learn and develop by self
Manage team members in terms of performance, development
Give team’s direction and pathways to achieve team goals
Train team to equip with necessary skills for better service delivery
Manage resources to enhance efficiency, maximize margins
Conduct in sharing sessions within or in inter-team
E. Project management
Lead or support BU/Corporate projects that are both strategic and operational
Graduated from University/College (preferably Human resources, Business Administration, Economics, Law)
At least 5 years of leadership experience in HR Operations (Payroll processing, Onboarding and Off Boarding Process, Labor Management, Insurance, PIT finalization). Experience in large-scale companies is a big plus.
Advanced knowledge of Labor Code & Insurance Law, Personal Income Tax (PIT)
Highly understands and equips updated knowledge, trends of HRM value chain and its processes such as: Talent Acquisition & Development, Compensation & Benefits, Performance Management, Employee Relations... to generate insights, initiatives to provide total HR solutions to the clients
Advanced skills of operation management, stakeholder management, project management, problem solving and decision making
Proficient English communication
Growth mindset and one-team mindset
Ngành nghề: Nhân sự
Kinh nghiệm: 5 Năm
Cấp bậc: Quản lý
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh

Yêu cầu công việc

Graduated from University/College (preferably Human resources, Business Administration, Economics, Law)
At least 5 years of leadership experience in HR Operations (Payroll processing, Onboarding and Off Boarding Process, Labor Management, Insurance, PIT finalization). Experience in large-scale companies is a big plus.
Advanced knowledge of Labor Code & Insurance Law, Personal Income Tax (PIT)
Highly understands and equips updated knowledge, trends of HRM value chain and its processes such as: Talent Acquisition & Development, Compensation & Benefits, Performance Management, Employee Relations... to generate insights, initiatives to provide total HR solutions to the clients
Advanced skills of operation management, stakeholder management, project management, problem solving and decision making
Proficient English communication
Growth mindset and one-team mindset