Head Of Account Management (Hà Nội)

Manage customer relationships and proactively engage with clients.
Develop value and drive revenue growth from existing customers.
Plan, execute, and ensure solution value delivery for new customers.
Coordinate with internal teams to resolve arising issues and manage customer expectations.
Report on and manage the customer portfolio.
Lead, coach, and develop the team.
Yêu cầu công việc
Bachelor’s degree in Business, Economics, Marketing, or a related field.
Minimum 5 years of experience as Head of Account Management, BDE, or B2B Customer Success.
Fluent in English. Proficiency in Chinese, Korean, or Japanese is an advantage.
Strong communication skills, with the ability to communicate in English.
Excellent relationship-building, negotiation, and problem-solving skills.
Growth mindset with a strong results-oriented approach.
Quyền lợi được hưởng
Startup Culture – Real Empowerment: Join a young, open, and fast-growing environment where your voice is heard and your ideas can create real impact.
Engaging Internal Activities: Team building events, happy hours, annual trips, and company gatherings help strengthen connections and maintain positive energy.
Comprehensive Healthcare Benefits: Annual health check-ups and premium VBI health insurance coverage.
Flexible Working Environment: We focus on performance and outcomes rather than micromanagement.
Experience the Company’s Own Product: Employees have access to the company’s flexible salary advance feature, allowing them to access up to 80% of earned income before payday.
Continuous Learning & Development: Product training, sales capability programs, and personal development initiatives are designed to accelerate your career growth.