[HCMC - District 1] Global Technical Supervisor - Hardlines

The Technical Supervisor is part of the Technical & Quality Department and reports to the Technical Manager or relevant line manager. The role is responsible for supervising the technical activities related to Hardline and reporting activities, ensuring alignment with internal procedures and applicable international standards.

The objectives of the Technical Supervisor are:

To ensure technical competency of inspectors and report reviewers

To Improve consistency and accuracy of inspection and reporting

To support compliance with international standards and client requirements

To strengthen training and knowledge sharing across teams

Mission

The mission of the Technical Supervisor is to ensure the technical competency, consistency, and quality of inspection and reporting activities across E&E products, DIY products, and hard goods, while supporting compliance with internal procedures and international standards.

1. Technical Competency Management

Monitor and assess the technical competency of QCs and report reviewers

Identify technical gaps and define improvement actions

Ensure inspection and reporting activities are aligned with internal SOPs and standards

Maintain and update technical guidelines and inspection protocols

Drive the standardization of inspection practices across teams

Support on-site trials for new customers and products as needed.

2. Training & Development

Develop and maintain training materials related to Hardline

Design and deliver training programs (on-site and remote)

Conduct regular technical training sessions and knowledge sharing

Evaluate training effectiveness and continuously improve training content

Support onboarding interview, training and qualification of new inspectors

3. Technical Support & Quality Assurance

Provide technical support and guidance on testing, inspection, and compliance issues

Ensure consistency and quality of inspection results and reports

Respond to internal technical inquiries from operational teams

Support investigation and resolution of technical issues or discrepancies

Participate in internal audits or cross-check activities as required

4. Inspection Booking Validation

Ensure proper validation of hardline inspection bookings, including the defining of necessary on-site tests.

Ensure inspectors understand and correctly apply inspection procedures and on-site testing methods., by co-operate with booking team.

Yêu cầu công việc

Degree in Electrical/Electronic Engineering or related discipline

Fluent in English Business

Minimum 5 years of experience in Hardline testing, inspection, or certification

Familiarity with IEC/EN and/or UL/ANSI standards

Experience in training, SOP development, or technical supervision is preferred

Strong communication and problem-solving skills

Willingness to travel for on-site support

Quyền lợi

• Thưởng: 13-month bonus
  Performance bonus: subject to performance
• Chăm sóc sức khoẻ: Added healthcare package for self and family
• Khác: Leaves: 14-16 annual leaves and 01 birthday leave
  Voucher on birthday, wedding and other special occasions
  Allowances: Lunch, Transportation, Milk
  Full salary and mandatory insurance from probation