[HCM - Thu Duc] (Junior) Business Analyst

Eurofins Scientific through its subsidiaries is a world leader in food, environment, pharmaceutical and cosmetic product testing, discovery pharmacology, forensics, advanced material sciences, and in agroscience Contract Research services. It is also one of the global independent market leaders in genomics and in the support of clinical studies, as well as in BioPharma Contract Development and Manufacturing. In addition, Eurofins is one of the key emerging players in specialty esoteric and molecular clinical diagnostic testing in Europe and the USA. With ca. 62,000 staff across a network of over 1,000 independent companies in 62 countries and operating over 900 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods for evaluating the safety, identity, composition, authenticity, origin and purity of biological substances and products, as well as for innovative clinical diagnostics. The objective of Eurofins companies is to provide their customers with high-quality services, accurate results on time and expert advice by their highly qualified staff.

Yêu cầu công việc

OVERALL OBJECTIVES:             

Ensure requirements gathering, collect business and functional requirements in cooperation with IT and Business/Operational Departments. When applicable, configure, implement, and maintain low-code/no-code business solutions and application enhancements to support business requirements.

Liase with interfacing application responsible to design and define the integration requirements, describe the business and functional requirements, and finalize the Service Requirements before development starts;

Create User Requirements and Backlog Items (if required) for developers and ensure approval by relevant stakeholders before development / configuration starts (Key Account Managers, Users, Product Owner, Interfacing Application responsible);

Groom the requirements with development team and oversee the implementation of related changes; and provide to support to Developers and QA for any requirements related queries.

Manage the proper execution of functional test once the solution is available and ensure Solution is ready for User Testing;

Identify issues, risks and benefits of existing and proposed solutions and outlining business impacts.

Provide backlog management, and elaboration of the relevant user stories

Provide documentation for users and business as and when required to gather requirements, support understanding of requirements and usage of application;

Analyze existing business processes and identify opportunities for process optimization, automation and digitalization.

Design, configure and maintain business solutions using Microsoft 365 and Power Platform technologies such as Power BI, Power Apps, Power Automate and SharePoint.

Work closely with business stakeholders to promote adoption of digital tools and maximize productivity improvements.

Coordinate with local and global IT teams to implement enhancements, integrations and continuous improvements for business applications.

REQUIRED PROFILE

Initial Educational Background: Bachelor’s degree in Computer Science, Information System, Natural Science or related fields.

Languages requirement: English (working language)

Total Experience:

Minimum 1-3 years of experience in business analysis, laboratory systems, application support, or process improvement roles, acting as a bridge between business users and technical teams.

Personal skills

Good communication skill in English (speaking, listening, writing and reading)

Excellent planning, organizational, and time management skills

Great ability to listen and learn.

Curiosity and open-mindedness

Focused on customer satisfaction

Working together with other team members to ensure high quality of delivered solutions

Ensuring good practices and high-quality standards are in place

Adaptable to work on new technologies and quick learnability

Qualifications and knowledge

Understanding of laboratory operations and workflows is an advantage

Knowledge of Agile process and principles

Familiarity with MS Power Platform (Power Apps, Power Automate, Power BI) is an advantage.

Familiarity with Microsoft 365 applications (SharePoint, Teams, Excel, etc.).

IT Technologies

Basic SQL knowledge for data analysis and troubleshooting.

Microsoft Power Platform (Power Apps, Power Automate, Power BI).

Microsoft 365 applications (SharePoint, Teams, Excel, Forms).

Understanding of system integrations, APIs, or data flows is an advantage.

Quyền lợi

• Thưởng: 13-month bonus
  Performance bonus: subject to performance
• Chăm sóc sức khoẻ: Added healthcare package for self and family
• Khác: Leaves: 14-16 annual leaves and 01 birthday leave
  Voucher on birthday, wedding and other special occasions
  Allowances: Lunch, Transportation, Milk
  Full salary and mandatory insurance from probation