E-Commerce Operations Specialist

Responsibility 1: Manage and develop existing e-commerce channels at current stores

- Ensure the well run of existing e-commerce channels;

- Manage P&L;

- Manage store activities;

- Manage customer rating, tickets, complaints;

- Manage marketplace KAM activities;

- Manage marketing activities on marketplaces; 

- Consolidate and validate sales commission and income reconciliation with external partners.

Responsibility 2: Develop new e-commerce channels, and apply more to the operation of new stores

- Research and recommend e-commerce channels that are suitable for LOTTE MART operations.

- Expand at new stores.

Yêu cầu ứng viên

Qualifications (Essential): Bachelor’s Degree

Major: Supply chain, E-commerce, Business Administration, Accounting.

Essential Skills and Experience:

- Sales-oriented and data driven mindset.

- Good teamwork;

- Organizational and time-management skills, project management.

- Familiar with popular shopping apps.

- Knowledge of supply chain (warehouse management, and last-mile delivery), Ecommerce.

- Proficient in Microsoft office, especially Excel (including Power Query), and/or BI tools (Tableau, Power BI, Looker Studio).

- Good in English (reading and writing).

- Good verbal communication skills required.

- Proactive and highly motivated team player.

- Must be detail-oriented, deadline-driven, and able to multi-task with a firm grip

Other special requirements: Ready to work overtime (if any)

Quyền lợi được hưởng

- 13th month salary 

- 12 days of leave/year

- Social insurance pays more than 100% of the total salary

- PTI Healthcare Insurance package

- Lunch allowance 50,000 VND/day

- Bonus on holidays according to the company's policy

- Working in a dynamic and friendly environment with many opportunities for promotion and development.