Compliance Office- Junior

• Monitoring and Detection:
  • Regularly monitor listings, content, and products on the eCommerce platform for potential intellectual property violations, including counterfeits, trademark misuse, or copyright infringements.
  • Use internal tools and third-party software to track suspicious activity and identify infringing sellers or products.
• IP Violation Response:
  • Investigate IP infringement claims and manage the end-to-end process of takedowns, including reviewing infringement notices, communicating with the involved parties, and executing enforcement actions (e.g., removing listings or suspending sellers).
  • Respond to Digital Millennium Copyright Act (DMCA) takedown requests, trademark violations, and other IP-related complaints.
  • Liaise with external legal counsel when necessary to escalate cases of serious or repeated IP violations.
• Policy and Procedure Development:
  • Help develop and implement IP enforcement policies, procedures, and guidelines to ensure consistency and effectiveness in addressing IP violations.
  • Contribute to the creation and refinement of automated tools and processes for IP protection, ensuring swift action against infringing parties.
• Reporting and Analysis:
  • Track and report key metrics related to IP enforcement efforts, including the number of takedown requests, infringement cases resolved, and trends in counterfeit or unauthorized activity.
  • Analyze IP infringement data to identify patterns or emerging risks and suggest improvements in enforcement strategies.
• Risk Management:
  • Identify potential risks to the company’s intellectual property or third-party brands and provide recommendations for mitigating these risks.

Yêu cầu ứng viên

• At least 1 year of work experience and familiarity in Ecommerce 
• Familiarity with managing large-scale investigations and enforcement actions in an eCommerce environment is a plus
• Having knowledge of intellectual property laws (trademarks, patents, copyrights) and online enforcement mechanisms (e.g., DMCA, takedown processes) is a plus
• Basic English skills (reading& written)
• Experience with Excel, GG Sheet, and PowerBI
• Attention to Detail: Ability to detect subtle instances of intellectual property violations and take appropriate actions
• Negotiation and Conflict Resolution: Strong interpersonal skills to resolve conflicts 
• Ability to work independently and collaboratively to carry out action plans throughout the project.

Quyền lợi được hưởng

You'll find this place irresistible
Enjoy top-tier compensation, including:
Compensation & Rewards

• Competitive monthly NET salary, transparent and fully take-home
• up to 16 months’ salary per year, including a 13th-month salary, quarterly incentives, and annual performance bonuses.

Work Flexibility & Time Off

• 2 remote working days per week, enabling a healthy work–life balance
• 12 days of paid annual leave, in addition to public holidays
• Flexible working hours, Monday to Friday – weekends are fully yours

Well-being & Employee Care

• Annual health check-ups
• Full social insurance coverage (BHXH) in compliance with Vietnamese labor regulations
• Company-sponsored sports clubs to support both physical and mental well-being
• Regular company trips and team bonding activities

Career Growth & Work Environment

• Be part of a fast-growing global B2B SaaS organization
• Clear and accelerated career development and promotion pathways
• Collaborate with talented, diverse, and high-performing teams across regions
• Work in a modern, open, and empowering environment where individuality is respected and potential is nurtured

We are not just building products — we are building a workplace where people can grow, perform at their best, and create long-term impact.