Centre Manager

Job Purpose

To develop and manage a training centre in response to the company’s directions, strategies in order to achieve the budgets.

Responsibilities

1. Centre performance:

• Propose the annual financial budgets including new sales,

revenue, overhead costs and contributions;

• Together with TLM, propose the annual non-financial targets

including: re-enrolment rate, lost teaching hours, CSS, etc;

• Propose plans and actions in order to achieve the approved

annual budgets and targets.

2. Centre operations:

• Property management

- Maintain the building (office, classrooms, corridors, lobby, stairs,

lifts, WCs, etc) in proper conditions: tidy, clean and safe;

- Maintain all facilities and equipment in proper conditions: clean,

safe and workable;

- Maintain ILA standards inside and outside the building: visual,

billboard, posters, noticeboard;

- Responsible for appropriate forecast and ordering of books and materials for centre use.

• Human Resources

- Recruit and select staff;

- Train and coach staff;

- Develop staff.

• Administration

- Follow relevant regulations, code and law of the government;

- Work with local authorities.

• Operations

- Follow the company policies, procedures, regulations, document

and reporting systems;

- Maintain the company standards;

- Make sure staff follow the company policies, procedures,

regulations, document & reporting systems and standards.

• Academic involvement

Work with the Academic Manager about the following for the purpose of

bringing the best results to the company and the best services to relevant

people: customers, teachers, TAs, staff.

- Non-financial budgets;

- Scheduling;

- Teachers issues, if any;

- Events;

- Others where appropriate.

3. MRK

- Understand the market and organize events to achieve monthly,

quarterly and yearly sales target.

4. New centre set-up:

Yêu cầu công việc

▪ University graduate

▪ At least 3 years experience at management level in a foreign invested company

▪ Understanding of local and foreign educational systems

▪ Strategy planning skills

▪ Good management skills

▪ Strong sales and customer service focus

▪ Excellent organizational skills

▪ Excellent interpersonal and communication skills

▪ Good presentation and persuasive skills

▪ Training, coaching and delegating skills

▪ Language: Fluent in both English and Vietnamese

▪ Computer: Familiar with MS Office, Microsoft Project, etc

▪ Manage more than 1 centre

▪ Work on shift and/or weekend

Others requirements

▪ Willing to travel between centres

Quyền lợi

• Thưởng: Performance Bonus
• Nghỉ phép có lương: 14 days annual leave
• Đào tạo: Discounted English courses for employee and family