Business System Analyst

- Responsible for developing functional requirements and functional design documentation, supports, testing and training.
- Gathers, reviews, analyses, and evaluates user needs.
- Act as a primary liaison between business users/BSAs and IT project team.
- Elicit, document and manage functional requirements and rules.
- Facilitate functional requirements walkthroughs and respond to Test team ambiguity review questions.
- Design use cases, functional specifications, reports screen prototypes.
- Review test cases.
- Work closely with Project Managers, developers, Test team, business users/BSAs and may interact with architects.
- Contribute to user guides, reference manuals, training materials and code release artifacts as appropriate.
- May mentor more junior staff members.
Yêu cầu công việc
- Over 2 years business systems analysis experience or comparable business experience.
- Bachelor’s degree in computer science, Information Systems, Business Administration or other related field, or equivalent work experience.
- Extensive Proficiency (Level 3): Deep understanding of the System Development Life Cycle (SDLC).
- Extensive Proficiency (Level 3): Strong expertise in System Testing methodologies.
- Extensive Proficiency (Level 3): High level of Accuracy and Attention to Detail in all deliverables.
- Working Experience (Level 2): Proven ability in Requirement Analysis and Business Process Design/Modeling.
- Working Experience (Level 2): Hands-on experience with Modeling techniques (Use Case, Data, Process, Events).
- Working Experience (Level 2): Proficiency in Technical Writing and Documentation.
- Working Experience (Level 2): Solid grasp of IT Project Management, Standards, Procedures, and Policies.
- Business & Analytical Competencies: Operational Insight: Good understanding of organizational functions and core application systems.
- Business & Analytical Competencies: Strategic Thinking: Ability to assist in tactical and strategic planning, as well as business assessments.
- Business & Analytical Competencies: Problem Solving: Strong Analytical Thinking and Critical Thinking skills to support effective decision-making.
- Interpersonal & Management Skills: Communication: Ability to simplify complex concepts for non-technical stakeholders.
- Interpersonal & Management Skills: Facilitation: Strong facilitation and relationship management skills to bridge the gap between business and IT.
- Interpersonal & Management Skills: Leadership (Level 1/2): Foundational knowledge of Team Building, Leadership, and Delegation.
- Experience managing in a Matrix Environment and handling organizational change.
- Commitment to high-quality Customer Service Management.
- Notes: Level 1 is Basic Understanding / Level 2 is Working Experience / Level 3 is Extensive Experience / Level 4 is Subject Matter Depth & Breadth.
Quyền lợi được hưởng
- Competitive Income.
- Performance recognition.
- Health care plan for family.
- Annual leave >= 14 days.
- Ongoing professional training.
- Working culture: highly appreciates dynamic, flexibility, team spirit and wellness.
- Lương thỏa thuận theo năng lực và kinh nghiệm.
- Thưởng hiệu suất và thưởng theo kết quả kinh doanh.
- Thưởng tháng 13 và thưởng lễ, Tết.
- Xét tăng lương định kỳ.
- Được tham gia đầy đủ bảo hiểm xã hội, bảo hiểm y tế, bảo hiểm thất nghiệp theo quy định.
- Bảo hiểm sức khỏe bổ sung.
- Khám sức khỏe định kỳ hằng năm.
- Phụ cấp ăn trưa và phụ cấp đi lại.
- Hỗ trợ thiết bị làm việc.
- Môi trường làm việc chuyên nghiệp và thân thiện.
- Được đào tạo nội bộ và đào tạo nâng cao chuyên môn.
- Cơ hội thăng tiến rõ ràng.
- Tham gia các hoạt động team building và du lịch công ty.
- Nghỉ phép năm theo quy định và thêm ngày nghỉ theo thâm niên.
- Thời gian làm việc linh hoạt (nếu áp dụng).
- Hỗ trợ chi phí học tập và chứng chỉ chuyên môn.
- Quà tặng sinh nhật và các dịp đặc biệt.
- Chính sách phúc lợi cho nhân viên gắn bó lâu dài.