Business Development Manager - Merchant Growth

ABOUT ONEU

OneU is the lifestyle and loyalty platform within the Techcombank and One Mount ecosystem. We connect customers with merchant offers across vouchers, F&B, ticketing, payment and other everyday services.

We are looking for a Senior Manager – Merchant Growth & Cofund to lead merchant acquisition and retention execution, mobilize merchant co-funding, and scale delivery through both a direct sales force and Techcombank’s branch network.

KEY RESPONSIBILITIES

1. Own merchant growth and co-funding delivery

- Own the end-to-end plan to acquire, retain and grow SME and Household merchants, contributing to the annual merchant co-funding target.

- Build merchant segmentation, value propositions, sales motions and retention programs across priority categories and products.

- Drive merchant conversion from prospecting, onboarding and campaign launch to repeat funding and long-term partnership.

2. Lead direct sales execution

- Lead and develop a direct merchant acquisition team of approximately 40 sales resources, with clear productivity, pipeline, conversion and co-funding targets.

- Establish weekly operating cadence, territory/account allocation, sales playbooks, incentive mechanisms and performance management.

- Coach team leaders and sales teams on merchant pitching, objection handling, commercial negotiation and account development.

- Personally support strategic deals, complex negotiations and priority merchant chains when required.

3. Mobilize and govern Techcombank branch execution

- Work closely with Techcombank business units and branches to activate branch sales resources for merchant acquisition and retention.

- Define branch deployment model, target allocation, merchant eligibility, sales materials, training and incentive/recognition mechanisms.

- Build a disciplined tracking process for branch-level pipeline, conversion, merchant activation and co-funding realization.

Identify execution bottlenecks and work with relevant stakeholders to improve adoption and sales productivity.

Yêu cầu công việc

QUALIFICATIONS

- 7+ years of experience in business development, merchant acquisition, sales management, partnership or commercial growth; experience in fintech, banking, e-wallet, e-commerce, POS, F&B or platform businesses is strongly preferred.

- Demonstrated experience managing sizable sales teams and delivering measurable revenue, GMV, merchant acquisition or funding targets.

- Experience working with branch networks, distributed sales channels or large field-force models is a strong advantage.

- Strong commercial judgment, structured problem-solving and ability to translate strategy into rigorous field execution.

- Strong stakeholder-management skills, including the ability to align senior internal stakeholders and influence teams outside direct reporting lines.

- Highly data-driven, with strong command of the sales funnel, productivity, conversion, retention and forecast management.

- Excellent communication and presentation skills in Vietnamese; working proficiency in English.

BENEFITS AND PERKS

Salary & Allowances

- 13-month salary with annual performance bonus, project incentives, sales incentives (based on position);

- Lunch allowance;

- Special occasion bonus;

- Annual leaves: Up to 20 days/year (based on levels);

- Health: Social insurance, PVI premium, yearly health check at Vinmec;

- Laptop, screen, and other needed facilities/accounts/tools for work;

Career Growth

- Yearly salary review and promotion;

- Diverse career path: Management or Expert and a functional rotation opportunity;

- Free learning sources in Udemy, Coursera, O'Reilly platforms; internal workshop, certification sponsorship, and exclusive mentoring from C-levels;

- Recognition and awards at team and organizational levels;

- Grow your career with opportunities across the dynamic ecosystem of Techcombank & Masterise Group;

- Access special loan offers with competitive interest rates and flexible grace period options tailored to your financial needs.

Working Environment

- An open and collaborative working space fosters both individual focus and teamwork activities;

- Young, dynamic, and collaborative working atmosphere;

- Unwind zones: gaming, table tennis, yoga, gyms, bathrooms, sleep corner;

- Quarterly/yearly teambuilding & engaging internal events.

Quyền lợi

• Chăm sóc sức khoẻ: Premium Healthcare Program
• Máy tính xách tay: Annual leave: 15 days/year and Other leaves/public holidays
• Hoạt động nhóm: Providing customized training courses according to business needs and upon your request