Business Analyst - AI

• Understand the client’s business processes and requirements.
• Collaborate with Product Owners and AI leads to analyze needs and translate them into AI-driven solutions for Everfit.
• Work with stakeholders to identify opportunities for AI in workflows, define success metrics (e.g., accuracy, efficiency, personalization), and support end-to-end validation of AI features.
• Create clear documentation including Business Requirement Specs, workflows, User Stories, Acceptance Criteria, and wireframes (when needed).
• Work with the development team to ensure requirements are implemented correctly, maintaining traceability across requirements and implementation.
• Support AI product validation: help define evaluation criteria (precision, recall, user acceptance), assist UAT, verify issues, and validate AI behavior against business expectations.
• Act as the bridge between stakeholders and technical teams, clarifying requirements in both business and system perspectives, and facilitating communication across teams.

Yêu cầu ứng viên

• At least 3 years of experience as a Business Analyst or related role.
• Solid foundation in Web & Mobile app development workflows.
• Strong English communication skills (verbal and written).
• Excellent organizational skills, attention to detail, and ability to multitask.
• Strong problem-solving and conflict-resolution skills.
• Self-motivated, adaptable, and able to stay focused in a dynamic environment.
• Experience refining requirements with customers/stakeholders, especially where outcomes may be probabilistic rather than deterministic.
• Understanding of AI/ML concepts (e.g., training data, model accuracy, bias, evaluation metrics), with the ability to explain them in simple, business-relevant terms.
• Nice to have:
  • Prior experience in AI, SaaS, fitness/health tech, or data-heavy domains.
  • Familiarity with Agile/Scrum and AI product lifecycle workflows.
  • Experience with data annotation, model evaluation, or A/B testing.

Quyền lợi được hưởng

Compensation & Benefits

• Competitive salary with 13th-month pay and performance bonus.
• Paid leave — vacation, sick leave, and maternity leave.
• Full social insurance coverage and premium healthcare benefits.

Build Your Career with Impact

• Be part of a mission-driven company that's transforming human potential.
• Empower over 200,000+ coaches in more than 200 countries — including Olympic athletes, military trainers, rehab specialists, and celebrity coaches.
• Make a global impact while building a meaningful, purpose-driven career.
• Continuous training and mentoring.
• 1–2 performance reviews annually.

Work Environment

• English-speaking, international environment promoting open communication and collaboration.
• Work alongside world-class talent from companies like Apple, Meta, Uber, Patreon, and Nike, united by a shared passion for impact and excellence.
• International team for global career growth.
• State-of-the-art equipment provided.
• Beautiful working environment near Danang's city center (Dragon Bridge) and Hanoi office.

Health & Wellness

• PVI health insurance program and annual health check-ups.
• Active sports clubs (football, badminton, pickleball) and company retreats.
• A modern pantry designed for relaxation and social connection.
• Monthly wellness and learning workshops to recharge and grow.