Administration Officer

Job Purpose

Support the Department of Teaching & Learning with administrative tasks that ensure efficient running of the department. Main responsibilities include arranging, preparing, and/or monitoring department budgets, reports, meetings, communication, internal websites, documentation, resources, business trips, and events. Works directly with suppliers for product needs and materials. Support arrangements with teachers and academic team, including ILAYL, OLAYL, TEFL courses.

Responsibilities

General Administrative Tasks (40%)

• Arranges meetings, including agendas and minutes, and maintains Google Calendars.

• Compiles and organizes departmental weekly, monthly, quarterly, and annual reports.

• Coordinates payments for various events, projects, materials, and resources for both internal and external suppliers.

• Creates, procures, and/or arranges delivery of certificates, letters, and awards, such as ILAYL, OLAYL, TEFL, SAT, and various recognitions.

• Supports and coordinates internal communication, such as the DTL newsletter.

DTL Resources & Documentation (30%)

• Creates, updates, and maintains internal websites, such as ILA Wiki, OLA Intranet, DTL Portal, and others.

• Organizes, maintains, and supports with updating DTL-specific documents for Document Control.

• Organizes, maintains, and supports with updating DTL internal documents and files.

• Orders and maintains stationary & resources for DTL Senior Management and Teacher Trainers.

Supplier Coordination & Product support (when applicable) (10%)

• Works with publishers and suppliers to request resources, such as product codes.

• Requests course books and other materials, as needed.

• Support administration of ongoing SAT classes (e.g. monitoring homework scores)

New Projects and Initiatives (20%)

• Supports documentation and coordination new project initiatives

• Manages pay and budget for projects and content developers

• Supports administrative work with projects, including sorting, organizing, and detailing processes.

• Bachelor’s degre

Yêu cầu công việc

• Bachelor’s degree from a regionally accredited institution/university or equivalent international university.

• English level at upper intermediate or above.

● Organizational: Ability to manage multiple tasks, events, and projects efficiently.

● Communication: Strong interpersonal verbal and written communication abilities for internal coordination and external liaising. English level at upper intermediate or above.

● Technological Proficiency: Familiarity with educational technology, Google Workspace (Docs, Sheets, Forms, and Sites) and MS Office (Word & Excel).

● Attention to Detail: Precision in managing documentation and organizing files.

● Problem-Solving Skills: Analytical ability to address HelpDesk inquiries and product issues.

● Project Management Skills: Competence in supporting projects, managing budgets, and coordinating administrative tasks.

● Financial Management: Proficiency in handling departmental budgets, payments, and financial reporting.

● Designing skills: Proficiency with Canva desirable

Language English level at upper intermediate or above.

Computer Proficient with Google Workspace (Docs and Sheets) and MS Office (Excel and Word)

Other Requirements ● Customer service minded

● Good attention to detail

Quyền lợi

• Thưởng: Performance Bonus
• Chăm sóc sức khoẻ: Healthcare Insurance Annual health Check
• Nghỉ phép có lương: 14 days annual leave
• Phiếu giảm giá: Discounted English courses for employee and family