Account Leader

Account Leader at HEDIMA is responsible for:
- Leading a team of Account Specialists to develop long-term relationships with clients;
- Liaising between clients & internal teams to ensure successful delivery of HEDIMA solutions according to client needs;
- Achieving assigned business targets.
Duties and Responsibilities:a. Project Management:
- Receive client briefs, clarify their needs & consult clients on HEDIMA's services and solutions;
- Monitor the project team in developing & executing projects;
- Negotiate with clients/suppliers to achieve the highest profit at the lowest cost;
- Manage risks & solve problems that occur during project execution.
b. People Management:
- Build a strong Account team and manage/coach team members;
- Collaborate with internal teams to ensure they fulfill all client requirements.
c. Client Relationship:
- Build strong client relationships to maintain current business & acquire new clients;
- Monitor all project activities and resolve complaints to ensure maximum customer satisfaction;
- Focus on improving the client experience.
d. Process Management:
- Work with the accountant/admin to track contract payment progress, monitor cash flow & liabilities.
- Manage the progress and efficiency of client services to achieve business targets & report to the BOD as required.
Yêu cầu công việc
- At least 3–4 years of experience in Sales/ Marketing/ Account roles at pharmaceutical/ media/ advertising companies;
- At least 1 year of experience in people management;
- Excellent communication/presentation/negotiation skills in English & Vietnamese;
- Expertise in marketing & digital marketing;
- Project management & interpersonal skills;
- Client service mindset;
- Medical background (Doctor/Pharmacist) is an advantage.
Quyền lợi được hưởng
- Professional and dynamic working environment;
- Monthly salary and 13th–month salary;
- Annual bonus based on set KPIs (up to 4 months' salary);
- Private health insurance;
- Award for best performance;
- Annual trip & team building;
- 12 days of leave and public holidays per state regulations.