Account Leader - Healthcare Digital Marketing Agency

Account Leader in HEDIMA is responsible for:Leading a team of Account Specialists to develop long-term relationships with clients.
Liaising between clients & internal teams to ensure successful delivery of HEDIMA solutions according to client needs.
Achieving assigned business targets.
Duties and responsibilities:Project ManagementReceive client’s briefs, clarify all of their needs & consult HEDIMA’s services and solutions to clients.
Monitor project team in developing & executing projects.
Negotiate with clients/ suppliers to ensure achieving highest profit with lowest cost.
Manage risks & solve problems that occur during project’s execution.
People ManagementBuild a strong Account team and manage/ coaching team members.
Collaborate with internal teams to ensure they fulfill all client’s requirements.
Client ManagementBuild strong client relationships to maintain current business & acquire new clients.
Monitor all project activities, resolve complaints to ensure maximum customer satisfaction.
Focus on improving the client’s experiences.
Process ManagementWork with accountant/ admin to track contract payment progress, monitor cash flow & liabilities.
Manage the progress and efficiency of services for clients to achieve business targets & report to BOD as requirements.
Other related tasks as BOD’s requirements.
Yêu cầu công việc
At least 3-4 years of experience in Sales/ Marketing/ Account at pharmaceutical / media/ advertising companies;At least 1 year experience in people management;Excellent in communicating/ presenting/ negotiating in English & Vietnamese;Expertise in marketing & digital marketing;Project management & interpersonal skills;Client service mindset;Medical background (Doctor/ Pharmacist) is an advantage.
Quyền lợi được hưởng
Working in a professional and dynamic environment;Monthly salary and 13th-month salary;Annual bonus based on the set KPI (up to 4 months’ salary);Private health insurance;Award for best performance;Annual trip & team building;12 days of leave and public holidays according to state regulations.