VIETNAM – Hanoi – Reservation Executive

JOB DESCRIPTION
1. Main tasks
Reserve booking as required by the Sales Department
Reserve/revise/finalize/follow/reconfirm bookings sent by the Sales Department
Update and discuss the new suppliers and products with the Contracting and Product Department.
Update suppliers
’ amendment and inform concerning departments: Sales, Contracting, Marketing, and Production
Conduct monthly payable report and transfer the report to the Operation Manager
Monitor, supervise and solve problems arising from suppliers
Pre-check services to make sure all services are reserved before the client
’ s arrival
Directly solve problems arising during the tour and take responsibility for any problems arising and any additional costs
Update the issues in the issue reports and transfer them to the Quality Control Department
2. Other tasks
Review supplier quality with the Contracting / Production Department
Update and implement all commitments, policies and guidelines about Sustainability