UX Designer

• Conduct user research, usability testing, and analyze user behavior for Mobile Banking, E-wallet, and digital financial products.
• Design user journeys, wireframes, user flows, information architecture, and prototypes for mobile/web applications.
• Create user-friendly experiences for financial services such as payments, money transfer, eKYC, QR payment, account/card management, and loyalty programs.
• Design and improve workflows for backend/internal systems such as transaction management, reconciliation, approval workflows, fraud monitoring, and CMS/back-office systems.
• Collaborate with Product Owners, Business Analysts, Developers, QA, and Business Teams to simplify business processes into intuitive user experiences.
• Participate in Agile/Scrum activities including backlog grooming and product discussions.
• Ensure implemented products align with approved UX designs and standards.
• Analyze user behavior and product performance using tools such as Firebase, Mixpanel, GA4, or Hotjar to propose UX improvements.
• Benchmark fintech, mobile banking, and digital payment products to identify UX best practices.

Yêu cầu ứng viên

• Bachelor’s degree in Designing, IT, Multimedia, HCI, or related fields.
• 2–4 years of UX Design experience, preferably in Mobile Banking, Fintech, E-wallet, or Digital Payment products.
• Proficient in Figma, FigJam, and prototyping tools.
• Good understanding of User-Centered Design, Design Thinking, Information Architecture, and Interaction Design.
• Experience designing financial transaction flows such as money transfer, QR payment, eKYC, and OTP authentication.
• Strong analytical thinking and ability to organize complex information into user-friendly experiences.
• Good communication and collaboration skills with cross-functional teams.
• Experience working with backend systems, operational workflows, or multi-role platforms is a plus.
• Good English communication skills for documentation and teamwork.
• Experience working in Agile/Scrum environments is an advantage.

Quyền lợi được hưởng

• Competitive salary, negotiable based on competence & experience
• Annual salary review & bonus twice a year
• Monthly lunch allowance (730,000 VND)
• Collaborative, product-focused environment where ideas and ownership are valued
• Comprehensive health insurance package for employees and family members (Accident & Healthcare insurance)
• Additional paid summer leave (based on seniority), in addition to 12 days of annual leave
• Full statutory benefits: Social Insurance (SI), Health Insurance (HI), Unemployment Insurance (UI), annual health check-up
• Company team-building activities and annual community events
• Working hours: Monday to Friday, with 2–3 Saturday mornings per month
• Access to internal training and development programs
• Opportunity to work in a collaborative, product-focused environment where ideas and ownership are valued
• Annual Staff Events
• Professional working environment