UI/UX Designer Domain Call Center, E-Com

Top 3 Reasons To Join Us Competitive package,fully paid in probation period Paid premium health insurance after probation Year-end bonus, salary review based on performance The Job

• JOB OVERVIEW

The UI/UX Designer will design and optimize user interfaces and experiences across web and mobile platforms, ensuring usability, aesthetics, and alignment with business objectives. This role requires creativity, user-centered thinking, and collaboration with product, engineering, and marketing teams. Experience in Contact Center platforms, and Re-sales systems, etc... is highly valued to deliver designs tailored to complex enterprise environments.

• KEY RESPONSIBILITIES
• Conduct user research and translate insights into design solutions.
• Design wireframes, prototypes, and final UI for web and mobile applications.
• Build and maintain a Design System for consistency across products.
• Collaborate with cross-functional teams to implement designs effectively.
• Optimize workflows and interfaces for Contact Center solutions, and Re-sales platforms, etc...
• Test and iterate designs based on user feedback and analytics.
• Ensure accessibility, usability, and compliance with industry standards.
• Stay updated with design trends and emerging technologies.

Your Skills and Experience

• Minimum 4 years of experience in UI/UX design.
• Proven track record designing for Contact Center solutions, or Re-sales systems, E-com, warehouse management system, etc...
• Proficiency in design tools: Figma (must have), Adobe XD, Photoshop, Illustrator, InVision.
• Strong understanding of design processes, prototyping, and user testing.
• Experience designing for multiple devices and screen sizes.
• Knowledge of HTML, CSS, JavaScript is a plus.
• Excellent communication and teamwork skills.
• Strong aesthetic sense and attention to detail.
• Ability to present and justify design decisions to stakeholders
• Basic English communication

Why You'll Love Working Here

WHAT WE OFFER

• A work-life harmony working schedule from 9 AM – 6 PM from Monday to Friday
• Salary: Competitive remuneration package and fully paid in probation period
• Paid premium health insurance after probation
• Pay-for-performance policy: Attractive year-end bonus and annual salary review based on employee’s performance
• Team building and other various cash and non-cash benefits (holidays bonus, birthday…)
• A multinational dynamic working environment that offers various development opportunities where work transcends all traditional boundaries.
• Opportunities to work with a vast global talent pool, bringing together diverse, specialized teams that collaborate seamlessly
• A delegation culture where you are empowered to take full ownership and responsibilities in projects, tasks and innovations.