Trưởng Phòng Nhân Sự/Human Resources Manager - TP. Hồ Chí Minh

Overview: Manage and direct all operations of the Human Resources Division, with TALENT ACQUISITION & RETENTION as the core priority. Build and implement Kamereo's human capital strategies — focusing on employer branding, employee engagement & retention, talent management, organizational development, compensation & benefits, and AI adoption in HR.

1. Talent Acquisition (Core Priority)

• Own end-to-end TA strategy — the top priority. Personally lead executive search and strategic hires.
• Build quarterly/annual hiring plans aligned with business growth and workforce planning.
• Establish and optimize TA KPIs: time-to-hire, cost-per-hire, first-year retention, quality of hire.
• Diversify sourcing channels (LinkedIn, referrals, executive search, universities, communities); build proactive pipelines for critical roles.
• Build a strong Employer Brand on digital platforms; design a consistent candidate experience end-to-end.
• Operate the ATS; leverage AI and automation across the recruitment lifecycle.
• Train hiring managers in competency-based interviewing; ensure fair, transparent TA compliant with Vietnamese labor law.

2. HR Strategy & Organizational Development

• Build HR strategies, objectives, and action plans aligned with business strategy; plan and control the HRM budget.
• Advise leadership on organizational structure, job title systems, headcount planning, and job design.
• Implement training, talent development, and succession planning programs for middle management and above.
• Champion an AI-adoption culture company-wide — integrate AI into training programs and daily workflows.
• Manage and develop the HR team, with particular focus on the recruiting team.

3. Retention, Engagement, C&B & Performance (Core Priority)

• Own the talent retention strategy — co-priority with talent acquisition. Establish and monitor retention metrics: turnover rate, retention by team/level, exit reasons, and high-performer retention rate.
• Run regular engagement and satisfaction surveys; conduct stay interviews with key employees; build concrete action plans from survey results.
• Design and implement recognition & rewards programs, employee experience initiatives, and a strong company culture.
• Advise and execute competitive, fair, and compliant C&B policies; benchmark the market to ensure competitiveness in both attraction and retention.
• Own the performance management system (KPI/OKR): review cycles, calibration, feedback, and PIP when needed — tied to development and promotion mechanisms.

4. Administration & Compliance

• Oversee company administrative operations; supervise approved budgets and general expenses.
• Ensure compliance with Vietnamese Labor Law, Social Insurance, and internal policies; support other departments in events and related tasks.

Yêu cầu ứng viên

Qualifications & Experience

• Bachelor's degree or above (preferably HR, Business Administration, Law, or equivalent).
• Minimum 5 years of HR experience, with at least 2 years in a management / team lead role.
• REQUIRED: Proven track record in both Talent Acquisition and Retention — direct experience leading large-scale / executive hiring, and implementing effective retention and engagement programs.
• Experience in fast-growing startup/scale-up environments preferred; F&B, retail, supply chain, or tech industries is a plus.
• Professional certifications (SHRM, CIPD, or equivalent) are an advantage.

AI Adoption Skills (Major Plus)

• Kamereo strongly values an AI-adoption culture. Proficient with generative AI tools (ChatGPT, Claude, Gemini) for HR work: JDs, CV screening, recruiting emails, people analytics, policy drafting.
• Ability to design AI-integrated workflows for automation; familiarity with AI-powered recruiting tools (AI sourcing, AI interview, AI assessment) is a major plus.
• Willingness to champion and spread an AI-first culture across HR and the entire company.

Skills & Attributes

• Strategic thinking in human capital development, aligned with business goals.
• Proactive problem identification and systematic problem-solving — able to spot people-related risks before they escalate into crises.
• Strong change management; excellent consultancy skills — able to partner effectively with department heads and senior leadership.
• Excellent communication, negotiation, and conflict-handling skills; open-minded, empathetic, good listener.
• Business-level English.
• Proficient in MS Office, Google Workspace, ATS, and HRIS platforms.
• Adaptable, dynamic, flexible; hardworking, persistent, trustworthy, loyal; customer-oriented (internal and external).

Quyền lợi được hưởng

• Competitive salary
• 100% salary during probation
• Annual salary review once a year in December
• Provide Laptop and necessary working equipment
• Participation in compulsory insurance schemes (SI – HI – UI) after becoming an official employee
• Periodic health check-ups
• Employee engagement activities (sports, tea breaks, etc.)
• Birthday voucher for employees
• Candidate Referral Bonus Program for Collaborators