Tuyển dụng Supply Chain Manager tại Hồ Chí Minh

We are seeking an experienced and proactive Supply Chain Manager to oversee the end-to-end supply chain operations, including procurement, customer service and order management, warehouse and inventory control, and import/export logistics. He/She will ensure the smooth flow of goods from suppliers through production to customers, optimize costs and inventory levels, maintain high service quality, and collaborate cross-functionally to support business growth in Vietnam.

KEY RESPONSIBILITIES

1. Procurement & Supplier Management

- Develop and execute procurement plans based on production schedules, sales orders, and inventory levels; issue purchase orders in a timely manner.

- Manage the full procurement cycle—from inquiry, price comparison, and negotiation through contract signing, order tracking, and delivery acceptance—ensuring a closed-loop process.

- Closely monitor supplier shipments and logistics progress to ensure on-time, in-full delivery of raw materials.

- Coordinate with the Quality Control team on incoming material inspections; handle quality disputes, returns and replacements, and supplier claims.

- Maintain accurate procurement data in the ERP system; establish and manage supplier contracts, purchase orders, and supplier records.

- Process payments for services and purchase orders with local suppliers.

2. Customer Service & Order Management

- Receive and review customer orders, ensuring that contract terms, prices, quantities, delivery dates, and payment conditions are accurate.

- Enter orders into the ERP system and track the full order lifecycle—production scheduling, order preparation, outbound dispatch, and delivery—proactively communicating order status and delivery updates to customers.

- Create sales orders, manage shipping schedules, and prepare commercial invoices and shipping documents.

- Ensure sales contracts and FAST system entries comply with company policies and are properly approved for each customer.

- Liaise with Sales, Production, Warehousing, and Logistics to resolve delivery exceptions such as shortages, delays, mis-shipments, and omissions.

- Coordinate delivery scheduling and customer receipt arrangements; follow up on signed proof of delivery.

- Reconcile customer accounts at month-end, coordinate with Finance on invoice issuance, and follow up on accounts receivable collections.

- Arrange sample shipments, monitor customer trial progress and feedback, and support the conversion of trials into production orders.

- Handle customer quality complaints regarding product performance, appearance defects, or non- conforming quality, and coordinate corrective actions with relevant departments.

- Provide technical and regulatory documentation support to customers, including MSDS, TDS, and CAS information.

- Compile daily and weekly statistics and reports on inquiries, order volumes, shipment data, and after-sales issues.

3. Warehouse & Inventory Management

- Oversee goods receipt: verify incoming materials against purchase orders and delivery notes for product name, specification, quantity, batch number, and packaging integrity; complete inspection,

put-away, and system entry.

- Manage outbound operations: execute picking, packing, and verification per production work orders or sales outbound orders, following the FIFO (First-In, First-Out) principle, ensuring that physical

goods match documentation.

- Plan and optimize warehouse bin locations; maintain organized storage, clear aisles, and neat stacking to maximize space utilization.

- Monitor inventory accuracy; analyze dead stock and drive the consumption or disposal of obsolete materials; control warehousing and logistics costs, including labor, consumables, and equipment.

- Conduct daily cycle counts and monthly/annual physical inventory audits; investigate discrepancies and adjust book records to ensure account–card–stock consistency.

- Coordinate cross-functional issue resolution with Procurement, Production, Sales, Finance, and logistics partners, including urgent orders and return/exchange cases.

4. Import/Export & Logistics

- Place orders with China team and headquarter based on rolling sales forecasts.

- Follow up on purchase orders and sample requests through the R&D and Sales teams for headquarter and Vietnam team.

- Manage and schedule shipping processes and resolve customs-related issues with freight forwarders.

- Handle case-by-case documentation and operational issues arising from quotation transactions and cost adjustment approvals.

- Oversee packaging material control and turnover management.

- Prepare duty-related reports and support forecast cycle planning.

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Yêu cầu công việc

- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.

- Proven professional background in supply chain management, with experience spanning procurement, warehousing, logistics, and customer service operations.

- Fluent in both English and Chinese (written and spoken); able to communicate effectively with international teams and stakeholders.

- Import/export mindset and practical experience with customs procedures and international shipping; familiarity with the FAST system is preferred.

- Hands-on experience with ERP systems; strong proficiency in Microsoft Office (Excel, Word, Outlook).

- Demonstrated ability to manage and plan costs and budgets, with a results-oriented approach to cost optimization.

- Excellent communication, negotiation, and interpersonal skills; able to coordinate effectively across internal departments and with external suppliers, customers, and logistics partners.

- Strong analytical and problem-solving abilities, with a high level of attention to detail and accuracy.

- Ability to work independently, prioritize tasks in a fast-paced environment, and lead by example.

WORK LOCATION & EMPLOYMENT TERMS

- Work Location: Dong Nai City, Vietnam.

- Employment Type: Full-time.

- Salary: Negotiable based on qualifications and experience.

Quyền lợi

• Thưởng: 13th month is provided
• Máy tính xách tay: Company provide laptop
• Căn-tin: Lunch is provided