Senior Project Manager (Japanese)

Role Overview

SmartOSC is seeking a Senior Project Manager / Program Manager to lead the delivery of software projects and multi-project programs for our Japanese enterprise clients. You will be the primary owner of delivery quality, timeline, budget, and client relationship — working directly with Japanese stakeholders while coordinating offshore engineering teams in Vietnam channels.

Key Deliverables & Responsibilities

+ Own end-to-end delivery of one or more software projects for Japanese clients, ensuring scope, schedule, cost, and quality targets are met.

+ Serve as the main point of contact for Japanese client stakeholders — running meetings, reporting, and escalations directly in Japanese.

+ Lead project planning, resource allocation, risk management, and change management across the project lifecycle.

Manage and grow cross-functional offshore teams (BrSE, developers, QA, BA), setting clear expectations and removing blockers.

+ Translate client business goals into clear delivery plans and coordinate alignment between client expectations and the offshore team.

+ Track and report project health (progress, budget, risks, KPIs) to both clients and internal leadership.

+ Standardize delivery practices, manage interdependencies across projects, and drive continuous improvement.

Yêu cầu công việc

+ 8+ years in software project delivery, with at least 3 years in a PM/Program Manager role managing offshore or distributed teams.

+Proven track record delivering projects for Japanese clients.

+ Business-level Japanese (JLPT N2 or above; N1 strongly preferred) — able to lead client meetings, negotiate, and report in Japanese.

+ Strong command of project management methodologies (Agile/Scrum, Waterfall, or hybrid) and tools (e.g., Jira, Redmine, MS Project).

+ Solid understanding of the software development lifecycle and the ability to engage credibly on technical trade-offs.

+ Excellent stakeholder management, communication, and problem-solving skill

Nice to have:

+ PMP, or equivalent certification.

+ Experience working or living in Japan.

+ Background in [relevant domain — e.g., e-commerce, fintech, enterprise systems]

Quyền lợi

• Thưởng: Attractive salary package
• Chăm sóc sức khoẻ: Premium health care
• Khác: + Flexible working hour (Monday to Friday, between 7:30am – 7:30pm on staff’s preference)
  + Salary review twice a year
  + Working in one of the largest digital transformation agencies in Asia – Professional English environment