SCM Operations - System Specialist

1. System Update & Data Management:

• Receive, validate, and update Shipping Instructions (SI) and shipment information into SCM systems.

• Maintain accurate shipment data including: Container numbers, Seal numbers, Cargo descriptions, Quantities, Weight and volume details, Shipment milestones, Customer and vendor information,

• Ensure all updates are completed, accurately and within operational timelines.

• Monitor data consistency and prevent downstream process impacts caused by incorrect system entries.

• Maintain high data quality standards and comply with operational procedures

2. Shipment Status Management:

• Monitor and update shipment status throughout the shipment lifecycle.

• Ensure shipment milestones are reflected accurately across SCM platforms.

• Track exceptions, missing information, and system discrepancies.

• Follow up proactively with relevant stakeholders to resolve shipment data issues.

• Support visibility and transparency for customers and internal stakeholders through accurate system updates.

3. SI Submission & Operational Execution:• Ensure Shipping Instructions are completed and submitted before carrier cut-off timelines.

• Verify shipment information before transmission to carriers and external stakeholders.

• Escalate potential delays, data issues, or operational risks that may impact shipment execution.

4. Cross-Functional SCM Support:Work closely with: Planning Team, CBL Team, Documentation Team, FinOps Team, Vendors, Carriers, Program Manager

5. System Compliance & Quality Control:• Ensure compliance with SCM work instructions and operational standards.

• Conduct data validation checks to prevent operational and financial errors.

• Identify recurring data quality issues and recommend preventive actions.

• Monitor KPIs related to accuracy, productivity, and service quality

6. Continuous Improvement & System Excellence:• Identify process improvement opportunities related to system operations.

• Participate in automation and digitalization initiatives.

• Support system enhancement testing and implementation activities.

• Provide feedback to improve system usability and operational efficiency.

• Contribute to standardization and best practices across SCM operations

Responsibilities include:

• Resolving shipment data discrepancies.

• Supporting root cause analysis related to data quality issues.

• Providing clarification on system information and shipment status.

• Assisting downstream teams in resolving shipment-related exceptions.

Yêu cầu công việc

• Strong systems and data management mindset.

• Proficient in Excel and Microsoft Office.

• Quick learner with strong digital aptitude.

• Basic supply chain/logistics knowledge preferred.

• Detail-oriented, organized, and able to meet deadlines.

• Good English communication and stakeholder management skills.

• Fresh graduates welcome; 1–3 years of relevant experience preferred.

Quyền lợi

• Thưởng: 13th month salary