SCM Operation Agent (Documentation)

1. Export Documentation Handling

Collect, follow readiness, and validate shipping documents (Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin, etc.).

Ensure document packages comply with IOP and SOP requirements, while maintaining defined KPIs.

Coordinate with vendors, internal teams, customers, and destination offices to ensure accurate and timely submission of documents.

Proactively follow up, troubleshoot issues, and ensure all activities required for documentation and cargo release are completed on time.

2. Import Documentation Handling

Receive and verify all import-related documents in accordance with customs and regulatory requirements.

Coordinate with customs brokers, carriers, and internal teams to facilitate smooth clearance and delivery.

Address documentation discrepancies promptly to prevent delays.

Maintain accurate shipment status updates in the system.

Yêu cầu công việc

Bachelor’s degree in Logistics, Supply Chain, International Business, or related fields.

Minimum 6 months’ internship experience in Logistics and Shipping industry or experience in export-import documents.

Detail oriented, hardworking and have high commitment to the job.

Good command of English (both written and spoken).

Language (Thai, Khmer, Burmese,..) is a plus.

Knowledge of shipping documentation, Incoterms, and basic customs procedures.

Influent Microsoft office (excel, power point, outlook, ...)

Passion in working with process and customers, with a careful sense.

Strong attention to detail, problem-solving skills, and ability to work under tight deadlines.

Proactive and quick learning, strong mind of improvement.

Able to coordinate with team in works and engagement events.

Power BI, automation application understanding is a plus.

Quyền lợi

• Thưởng: Performance Bonus