Sales Support Staff

ABOUT MISUMI VIETNAM
MISUMI Vietnam, established in 2016, is part of MISUMI Group Inc. (Japan), a global leader in industrial components and automation solutions. We offer over 10 million configurable products, specializing in automation, press, and mold components.
With a growing team of nearly 200 professionals, we are expanding rapidly and seeking talented individuals to grow with us.
Location: Hoang Cau Street, O Cho Dua Ward, Hanoi (from 1st June 2026)
WHY WORKING WITH US?
• Company Culture: A dynamic, multi-cultural, and merit-based environment that values your true competence over seniority and embraces AI innovation
• Offering Package: o Working Time: Monday - Friday (8:00 AM - 17:00 PM), Saturday rotation if required (for CS/ Logi/ TS) o Salary & Incentives:
 Attractive 12-month base salary package
 Fix bonus: 2 months, variable bonus: minimum 2 months (depending on KPI and company business situation)
 Gross salary paid 100% during the probation period (with full social insurance) o Allowances & Facilities: Transportation and lunch allowances as per company regulations.
 Fully equipped with a company laptop and cell phone
 Company car or taxi provided for visiting customers o Healthcare: Advanced Health Package for the employee and up to 2 family members, plus an annual health check o Time Off: 12 days of annual leave per year (plus 2 additional days for every 5 years of service), and a special company day off on December 31st yearly o Engagement Activities: Year-End Party (YEP), annual company trips, Women's holiday, and other engaging team activities
• Explore more about us: o Website: https://vn.misumi-ec.com/ o Facebook: https://www.facebook.com/MisumiVN o LinkedIn: https://www.linkedin.com/company/misumi-vietnam-co-ltd/
JOB DESCRIPTION
The candidate will report to the Manager and Sales Director and will primarily be involved in the following:
• Handle customer systems in the process of Quotation, Purchase Order, Logistic documents, Payment documents
• Assist salesmen in handling customers on sales and product inquiries to maintain good relationship with customers, visit customers if needed (not often)
• Working with cross functional departments to make sure you handle customer’s inquiries smoothly
• Take care of existing and new customers to generate new orders (if any)
• Making reports (daily, weekly, monthly)
• Other tasks assigned by managers

Yêu cầu công việc

Must have:
• Diploma or bachelor’s degree
• Fluent English
• 1+ year of B2B sales support, sales or customer services experience
• Strong customer service mindset and communication skills
• Good at Excel
Nice to have:
• Experience with MRP, SAP, factory automation, electric devices
• Good at Power-point
• Good negotiation skills

Quyền lợi

• Thưởng: Attractive 12-month base salary package Fix bonus: 2 months, variable bonus: minimum 2 months (depending on KPI and company business situation) Gross salary paid 100% during the probation period (with full social insurance)
• Chăm sóc sức khoẻ: Advanced Health Package for the employee and up to 2 family members, plus an annual health check
• Nghỉ phép có lương: 12 days of annual leave per year (plus 2 additional days for every 5 years of service), and a special company day off on December 31st yearly
• Máy tính xách tay: Fully equipped with a company laptop and cell phone
• Hoạt động nhóm: Year-End Party (YEP), annual company trips, Women's holiday, and other engaging team activities
• Xe đưa đón: Transportation and lunch allowances as per company regulations Company car or taxi provided for visiting customers
• Khác: Professional FDI working environment